Ms. Su is an experienced and motivated counselling professional helping clients from a range of demographics and backgrounds. The base to Su’s approach to her clients starts by building a trusting empathetic relationship where clients can freely express their feelings and issues so that they can focus on the changes they want for their future. She believes in the power of talking and a harmonious relationship which leads to greater self-awareness and insights. She also adopts a humanistic person-centered approach and believes that the client is the main person responsible for change and the therapist is just a helper or facilitator in the process. Due to her life circumstances, she needed help to cope with her overwhelming life experiences from a counsellor to get by smoothly through difficult periods. She found the meaning of life through counselling and decided to become a counsellor herself. Her first-hand experiences help her clients to feel at ease and communicate openly. Her non-judgmental and bubbly personality helps clients open up and identify their issues more easily. This open communication is the base for a therapist to support a client seeing and believing in a way to change from within.