Suhani P. Email & Phone Number

New York, United States

New York, United States

Canada

My daily tasks include, but are not limited to, managing user accounts and access; deploying new and existing users' PCs in accordance with customers' standards; onboarding new users; and assisting with the migration of flex assets into IT Glue for all client groups.

483 Bay St, Toronto, On M5B 2H1

As part of the ACIT team, I created technical documentation for AML, Compliance, and Internal Audit applications to create a central space for all information, such as data feeds, network architecture diagrams for all environments, a list of all SSL certificates, and data flow diagrams. I was also given the opportunity to collaborate with a team member on the development of business rules for the AML Sanctions application. I was also responsible for doing other administrative work, such as updating the Welcome Package deck, maintaining the layout, sub-sites, and content of the SharePoint site, and recording the monthly accomplishments of the ACIT team for executive reporting.

483 Bay St, Toronto, On M5B 2H1

I worked on the EAML training team to conduct ongoing performance tracking and success metrics for training sessions to understand training impact and increase training facilitation. Redesigned the EAML team's SharePoint sites and assigned as Records Retention Coordinator (RCC) to manage active and inactive records. Also, evaluated changes in the team's existing business processes and created new business processes diagrams that impacted the end-to-end training. I continued providing administrative support to the team by answering email requests on the shared team mailbox, sending requests for approval, updating inventories, and storing correspondences.

30 Adelaide St E, Toronto, On M5C 3G9

As part of the BA team, I was responsible for creating, maintaining, and updating BA learning materials by collaborating with team leaders, Business Analysts, and SMEs. During my eight months, I worked as the SharePoint administrator and collaborated with the Knowledge Management team to design, maintain, and update the BA and SDLC SharePoint sites. On the side, I continued working with other Business Analysts in the team to do process modeling for ongoing projects. I was part of the transition from Sparx Systems Enterprise Architect (EA) version 13 to 14, where I was responsible for executing test data.

Key responsibilities included managing day-to-day store operations, ordering process and invoice conflicts, and responding to all customer inquiries to make relevant upsells. Responsible for overseeing and providing on-the-job training, cashing cheques and maintaining receipts and records.

Assembled sandwiches for customers, clean up, maintain daily inventory and cash, restore used materials, prepare ingredients and oversee the store as a whole.