Sua K. Email & Phone Number

Los Angeles County, California, United States

• Managed end-to-end recruitment process, from posting job openings to conducting interviews and onboarding new hires.
• Ensured compliance with labor laws and company policies, preparing reports for government agencies and assisting with audits.
• Maintain accurate and up-to-date employee records and manage HR databases, handle employee documentation, including contracts, amendments, and terminations, and ensure data integrity and compliance with data protection.
• Process payroll and resolve payroll-related issues, coordinate employee benefits programs, including health insurance and retirement plans, and address employee inquiries regarding compensation and benefits.
• Develop and coordinate training sessions, workshops, meetings, and team activities, organize yearly performance reviews, implement strategies for talent development and retention.

Taylor, Texas, United States

• Conducted regular audits to ensure compliance with attendance policies, resulting in a 15% decrease in unauthorized absenteeism.
• Ensured compliance with federal and state payroll regulations, conducting regular audits and implementing necessary updates to policies, procedures, and reporting.
• Developed and maintained comprehensive HR metrics reports, providing key insights into payroll expenses, attendance trends, and employee punctuality.
• Manages the implementation of payroll processing procedures to guarantee the punctual and precise delivery of payroll transactions, encompassing salaries, benefits, garnishments, taxes, and other deductions.
• Acted as a point of contact for employee payroll and attendance inquiries, resolving issues promptly and maintaining a 95% satisfaction rate.

Los Angeles, California, United States

• Successfully managed the entire sales cycle from prospecting to closing, consistently exceeding monthly sales targets by 20%.
• Utilized effective communication and negotiation skills to promote inventories, address client concerns, and close deals.
• Developed and maintained strong relationships with clients, gaining an in-depth understanding of their needs and preferences, leading to a 30% increase in customer retention and repeat business.
• Conducted thorough market research to identify potential clients and analyze market trends, providing valuable insights for strategic decision-making.
• Created and delivered persuasive sales presentations and product demonstrations to potential clients, resulting in a 15% increase in conversion rates.

Los Angeles, California, United States

Bachelor Of Arts - Ba, Sociology, 3.7

Activities and Societies: Honors Program, Dean’s Honors List

Associate'S Degree, Business Administration And Management, 3.8

Dean’s Honors List, President’s Honor List

Education record