Senior Director Of Engineering
CurrentMobileum’s flagship products Roaming Customer Experience Management (RCEM) and Roamer Analytics (RA) provides near real-time data analytics for off-the-shelf roaming customer experience use cases. RCEM’s actionable analytics provide a complete view of customer satisfaction, revenue, and device and network performance metrics. RCEM is built with Big Data stack (Cloudera based Hadoop). It leverages open-source technologies (Apache Spark, Kafka) and Trino/Presto for low latency queries. Engineering leadership of Roaming products driving engineering excellence by redesign of OLAP (Online Analytical Processing) cubes, resulting in reduction in total cost of ownership (TCO).