Overseeing daily operations, optimizing processes, ensuring customer satisfaction and developing strategies to manage budgets and inventory. Leading and managing teams, assigning tasks and staff training. Analyzing current operations, identifying areas that need improvement, and implementing changes to ensure the best workflow and increase efficiency in the workplace. Ensuring all employees and customers adhere to safety regulations and industry standards.

Responsible for booking, planning and organizing events in the venue, maintaining excellent communication with clients and vendors to create a memorable experience for guest.

Applying leadership and problem solving skills to organize workflow and maintain team efficiency. Overseeing daily activities and operations in the facility. Providing exceptional customer service.

Overseeing event schedule program follows through accordingly, while maintaining constant communication with management, team members and guests. Identify and delegate tasks. Monitor performance and collect feedback.

Hosts and assists parties, check-in guests, organizing food and ensuring a pleasant experience for all attendees. Decorating as requested. Providing exceptional customer service and attention to detail, while maintaining a positive and professional attitude.

Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with Guests, clients, coworkers, and managementEnsures all public areas have well stocked displays and point of sale, ready for the attraction opening and that the areas are maintained and kept in a clean and tidy manner throughout the day In your working area ensure that all guests are greeted courteously and attentivelyCreates an organized, cooperative, and well run work environment by completing daily side work

Answering telephone calls and relaying messages Maintaining an inventory of reservations, vacancies, and room assignmentsAnswering inquires about the hotel and its services through the telephone, email, or in-personAcquiring and retaining customers, and managing and booking events.Responsible for registering guests, obtaining pertinent information, ensuring proper credit is establishedCheck guests out of the hotel in accordance with procedures; make change, cash checks, and post charges to guest accounts, using standards of serviceProvides genuine hospitality and teamwork on an ongoing basisGives personal attention, takes personal responsibility, uses teamwork when providing guest serviceVerify customers' credit, and establish how the customer will pay for the accommodationUses time efficiently and effectively to manage priorities

Diary management. Dealing with incoming email, faxes and post, often corresponding on behalf of the General ManagerResearch and coordinate all travel arrangements/create detailed itinerariesCarrying out general office duties including scanning, photocopying and printingAssisting with the preparation of time consuming or complicated documents or presentationsHigh level accuracy and a good attention to details, work quickly and is used to having high standards of workUpdate timesheets by entering payroll numbers for new hires and department transfersCalculate and process accurate payments to employees ensuring strict deadlines are met

Provided full time care for children. Responsibilities included planning, executing and supervising recreational activities, preparing meals, transportation to and from school, managing daily schedules and maintaining constant communication to ensure the best care and engagement with the kids.