Effectively oversaw the data analytics portfolio for the OBGYN service line, encompassing subgroups such as Neonatology, Maternal-Fetal Medicine, Labor and Delivery, Gynecology, Quality Management, Research departments, and the ambulatory network. This comprehensive management ensured cohesive data-driven strategies, streamlined operations, and optimized performance across all departments and the ambulatory network.Developed an electronic Perinatal Center Database that centralizes and standardizes pregnancy and birth information, providing clinicians with a user-friendly tool to access perinatal performance metrics and benchmarking data. This initiative significantly reduced administrative burden while empowering clinicians to drive quality improvement efforts based on comprehensive and structured data insights.Served as the subject matter expert for all Medical and Clinical Informatics projects, overseeing a wide range of initiatives, including quality document redesigns, clinical operation process workflows, standardization of EMR items (LOINCs, SNOMED CT), and prioritization of service line requests from both a business and IT perspective.Led as the primary analyst, content developer, and strategist for service line quality management projects aimed at enhancing patient care and safety. Successfully spearheaded initiatives including the reduction of NTSV (Nulliparous, Term, Singleton, Vertex) Cesarean rate, development of OB hypertension protocols, implementation of comprehensive hemorrhage quality improvement measures, and reduction of severe maternal morbidity rate. Applied analytical expertise, developed targeted content, and devised effective strategies to drive impactful quality improvements within the service line.Served as a key liaison between various shared service teams, including CMIO (Chief Medical Informatics Officer), Healthcare Analytics, Health Informatics Exchange, Hospital Administration, and external vendors.

Directed and prioritized Obstetrics and Pediatric service line clinical analytics programs, aligning them with care delivery to enhance business operations, research, regulatory compliance, quality assurance, and patient safety.Provided strategic oversight and leadership in the development and monitoring of Key Performance Indicators (KPIs) to assess the effectiveness of clinical analytics programs. Established a robust framework for measuring program outcomes, resulting in improved program performance, enhanced data-driven decision-making, and increased operational efficiency.Led the development of an enterprise COVID-19 patient tracking solution, enabling accurate identification and seamless transfer of patients between facilities. This initiative effectively supported healthcare providers in managing bed capacity, optimizing resource allocation, and ensuring efficient patient care during the pandemic.Effectively managed the development of a near-real-time database, ensuring hospital users have access to current and highly relevant data within the shortest possible timeframe. This initiative enhanced data accessibility and timeliness, enabling informed decision-making and efficient operations for hospital stakeholders.

Orchestrated data strategy sessions with hospital and ambulatory department executives, resulting in the prioritization of key data projects and the implementation of standardized informatics workflow, leading to a 20% increase in operational efficiency.Utilized programming skills to successfully create and deploy over 50 data solutions, effectively enhancing clinical enterprise operations and enabling data-driven decision-making.Collaborated closely with the development team and clinical stakeholders to design, build, and implement databases supporting Infectious Disease, Emergency Medicine, and Internal Medicine service lines, ensuring streamlined data management and enhancing clinical workflows.Created and documented SQL-based business and technical specification scripts within a SQL server environment, which have been widely adopted by the reporting and analytics teams.

Partnered with a wide array of Information Systems (IS) departments to resolve complex problems for over 500+ end users:-Detailed descriptions of issues recorded in a ticket system, leading to a 20% reduction in average time to resolution.-Monitored escalated tickets to ensure timely and satisfactory resolution, maintaining a customer satisfaction rating of 95%.Developed standardized Electronic Health Record (EHR) training processes, including presentations, handouts, training aids, etc.:-Conducted training sessions in individual and group settings for all "Live" departments, teams, sites, and skill levels, resulting in a 30% increase in EHR proficiency among staff.-Implemented a post-training assessment program, achieving a 25% improvement in retention of EHR training materials.Performed in-depth analysis of current outpatient services and future Go-Live sites:-Conducted comprehensive workflow analysis, leading to a 15% reduction in average patient wait times and improved resource allocation.-Identified areas for process improvement, resulting in a 20% increase in data collection accuracy and streamlined reporting procedures.Actualized the vision, strategy, and technical requirements for newly implemented departments (Internal Medicine, Urology, Pediatrics, Rheumatology, and Urgent Care):-Successfully launched and integrated all new departments within the planned timeline, achieving 100% implementation completion rate.-Improved departmental efficiency by implementing tailored software solutions, resulting in a 25% reduction in administrative workload.Built database solutions by designing proposed systems and analyzing client operations and objectives:-Designed and implemented a new database system that improved data accessibility and reduced query response time by 40%.-Conducted regular client satisfaction surveys, maintaining a satisfaction rating of 90% or higher for the implemented database solutions.