Jessica Suarez Email & Phone Number

Boston, Massachusetts, US

Focused primarily in post-sale UX interactionsAccomplishments:- Created a streamlined triage process for bugs identified in production- Researched, selected, and integrated a new product life cycle tool, Airfocus, from intake to prioritization of features for stakeholders

Boston, Massachusetts, US

Lead multiple teams to bring features to production. Primary responsibilities included aligning with stakeholders to gather requirements, collaborating across teams to define acceptance criteria, and writing user stories.Accomplishments:- Lead the development & release of a net-new insurance product into market

Boston, MA, US

Platform team product owner writing user stories, gathering requirements, and collaborating across teams to define acceptance criteria.Accomplishments:-Lead and completed the process of automating the release schedule at Toast -Lead team to hit quarterly goals consistently where previously target goals were missed

Milwaukee, WI, US

• Drive agile methodology, ceremonies, and best practices focusing on web development, performance testing, and user experience implementation
• Lead the globalization user experience research initiative and the globalization testing effort of current performance of the existing architecture
• Product consultant and scrum master for web platform architecture team leading innovative solution development, prioritizing backlog, and driving IT standard

Milwaukee, WI, US

• The GSM LDP program is a 2 year program for associate commercial engineers where the employee rotates roles across different business units at Rockwell AutomationKey Highlights from the position:
• Lived in Brussels, Belgium to lead software product presentations at first European conference for Rockwell Automation & work with cross-functional teams across the globe to drive technical documentation improvements
• Led team of product specialist and solution architect to outline all online registration platforms across the company & defined plan to unify under one platform
• Worked in customer-facing role communicating technical specifications of Rockwell Automation products PanelView hardware and FactoryTalk View software for HMIs
• Created marketing and communication strategies across all rotations aligning with business goals

Milwaukee, WI, US

• Lead groups of approximately 20 students 3x a week through technical laboratories including algorithm analysis with ECG, materials science with human tissues, and mechanical systems of the human body
• Managed 4 student groups per class a final project where students were required to develop an innovative solution for elderly patients
• Taught students technical writing skills
• Evaluated performance of students weekly
• Worked with a team of teaching assistants to manage goals of each laboratory, create improvements for future students, and maintain documentation on new knowledge gained

Milwaukee, WI, US

• Technical leadership program teaching undergraduate engineers to be great leaders in today's industry climate through workshops, discussion, and application of concepts to coursework throughout the three year program
• Capstone Project: Leading 3 team members to design an innovative, student-centered, yearly event at Marquette University providing business and leadership advice as it applied to technical industries

Milwaukee, WI, US

Lead freshman and sophomore students through introductory computer programming concepts such as object orientated programming and facilitated problem solving skills to help students develop their own intuition about programming

Alexandria, VA, US

Our team submitted a project for a UV sensing device that notified users when to reapply sunscreen based on an algorithm. As user experience enthusiasts, the team submitted to perform UX testing on the usability and practicality of the device. We won a grant to travel to Sydney, Australia to research users who live in a country with some of the highest.

Chicago, US

• Created PC & mobile application to track customer complaints using JavaScript, HTML, and google map APIs
• Updated UX scorecards working with cross functional GE businesses and developing a stream line product, working on the UX experience and the back-end data storage where the focus was UX design and implementation

Milwaukee, Wisconsin, US

• Created code platform in java that performed basic conversions like Central time to ETC time and Fahrenheit to Celsius
• Developed framework to properly document existing Mat Lab code for future employees
• Worked on creating a standard for the organization and architecture of Matlab code within company
• Developed business proposal based on analysis through working with clusters, computer hardware, and virtual machines to enable GasDay to build more efficient cluster
• Created a training program for new employees within the company that entails introduction to MATLAB, Data Analysis, and GasDay overall functions

Chicago, US

• Developed framework for a new Project Management Integration (PMI) team that emphasized best practices and maximized the efficiency of the PMI team
• Identified roles and responsibilities of a PMI team and the most effective way to organize such findings
• Updated two project management website GUIs using HTML code

Focused entirely on sports sales by managing multiple customer requests at a time and encouraging the purchase of inventory

Dallas, Texas, US

• Hosted national web seminars and created documentation to assist people during the seminars
• Worked closely with coworkers to update a company program called Flex Map
• Gained extensive experience with Excel, through writing SQL code to organize over 29,000 cell names

Shakopee, Minnesota, US

• Coached soccer and T-ball for up to 15 kids at a time while keeping team order
• Formulated ideas with other recreational leaders to create exciting activities, programs, and games for summer programs/camps

US

• Seated at least 180 customers per night in desired seating while preserving phone lines and bussing tables for servers.