Suat Chee Wong

Suat Chee Wong Email and Phone Number

SWIFT Project Manager; Outsource to one of the top banks in SG; focus on SWIFT payment, AML filtering and MQ system. @
Suat Chee Wong's Location
Singapore, Singapore
About Suat Chee Wong

Flexible and enthusiastic professional with 10+ years of experience in the current field of (SWIFT) customer services (IT / Banking) with in-depth knowledge of customer service principles and practices. Demonstrated ability of providing assistance to key clients and large accounts in various aspects and troubleshooting various arising problems. I specialize in delivering online support to the clients in a professional and organized manner as a result of strong customer service background. Determined to implement earned skills and knowledge for working efficiently and productively.

Suat Chee Wong's Current Company Details
INFOGAIN SOLUTIONS PTE LIMITED

Infogain Solutions Pte Limited

SWIFT Project Manager; Outsource to one of the top banks in SG; focus on SWIFT payment, AML filtering and MQ system.
Suat Chee Wong Work Experience Details
  • Infogain Solutions Pte Limited
    Swift Project Manager
    Infogain Solutions Pte Limited Oct 2015 - Present
    Singapore
    - Implement, coordinate and manage various projects; Migrate users from thick client to GUIinterface of SWIFT Alliance and AML SafeWatch Filtering, migrate users from Allianceworkstation ADK component to AMLUI filtering, OS refresh migration, implement a new MQconnector of SafeWatch for Regional Link Payment, etc.- Maintain and support production system, manage BAU release cycles, participate in DRexercise, plan and manage the change request. It involves the coordination work withvarious teams such as business users, compliance, infra team, IT security, audit, and vendor.- Self-motivated and possess drive, and good communication skills.
  • Swift
    Senior Financial Engineer
    Swift Jul 2004 - May 2015
    Hong Kong
    Worked as senior customer engineer in customer service team; the team provides support and services to all SWIFT customers globally. SWIFT provides the proprietary communications platform, products and services that allow customers to connect and exchange financial information securely and reliably.
  • Accenture Technology Solutions Sdn Bhd
    System Analyst
    Accenture Technology Solutions Sdn Bhd Dec 2002 - Jun 2004
    Penang, Malaysia
    Worked on the ‘ISIS Connectivity Service’ project for Standard Chartered Bank (SCB) in Hong Kong. It was a midrange application with connectivity capability which provided a secure, highly available and scalable MQ infrastructure
  • Adroit Innovations Sdn Bhd
    Senior Software Test Engineer
    Adroit Innovations Sdn Bhd Jul 2002 - Nov 2002
    Worked on a High Availability (HA) online banking project for Maybank. - Enhanced the infrastructure setup and improved the service availability, fail over capability and performance.- Implemented a load balancing service with 100% uptime on the system. - Involved in project coordination, software upgrade, application migration, data migration, network redundancy implementation.- Coordinated with the vendor to deploy several additional hardware components and servers to fulfill the HA goal.

Suat Chee Wong Skills

Project Management Troubleshooting Networking Infrastructure Customer Service Employee Training Ibm Aix Service Management Windows Coaching Swift Swift Alliance Swift Messaging Swift Payments

Suat Chee Wong Education Details

Frequently Asked Questions about Suat Chee Wong

What company does Suat Chee Wong work for?

Suat Chee Wong works for Infogain Solutions Pte Limited

What is Suat Chee Wong's role at the current company?

Suat Chee Wong's current role is SWIFT Project Manager; Outsource to one of the top banks in SG; focus on SWIFT payment, AML filtering and MQ system..

What schools did Suat Chee Wong attend?

Suat Chee Wong attended Malaysia University Of Science And Technology.

What skills is Suat Chee Wong known for?

Suat Chee Wong has skills like Project Management, Troubleshooting, Networking, Infrastructure, Customer Service, Employee Training, Ibm Aix, Service Management, Windows, Coaching, Swift, Swift Alliance.

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