Susan Bartlett

Susan Bartlett Email and Phone Number

Workomics @ Workomics
Susan Bartlett's Location
Toronto, Ontario, Canada, Canada
Susan Bartlett's Contact Details

Susan Bartlett work email

Susan Bartlett personal email

n/a

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About Susan Bartlett

I am a principal at Workomics, where we help biotechs and start-ups achieve their business goals. I contribute to projects from the perspectives of go-to-market strategy, operational effectiveness, human-centred design, and strategic communications. I treasure my colleagues and my clients, and feel fortunate to be able to work with them every day. I write a monthly Substack newsletter, where I explore the future of work. Through the newsletter, I explore how we make work and workplaces better for people — customer-centric, inclusive and equitable, focused on employee well-being, meaningfully integrated with emerging technology. In the past, I have been a Rhodes Scholar, a CEO, and a licensed propane dispenser, only one of which involved an objective assessment of my abilities. I love to solve specific, pragmatic problems by drawing on a variety of disciplines and traditions — my university degrees span English literature, software design, philosophy, politics, and economics, and computer science. At different points in my career, I have devoted myself to: — Communicating complex medical concepts to patients. — Architecting the data, software, technology, and IT governance structures of large enterprises. — Embedding human-centred design capabilities to enable customer experience. — Applying machine learning techniques to natural language problems.Outside of work, I am trying to raise two kind, fair-minded boys who are able to chart their own path to happiness and pick up their @%&*!# socks. In our shared parenting adventure, my husband is my hope and stay. In whatever spare time remains, I am a curling enthusiast, a fastidious baker, and a member of the World's Most Organized Book Club. I am an acolyte of David Allen, Brené Brown, and Michael J. Sandel, which is to say I value efficiency, vulnerability, and justice, in workplaces and in life. I feel socially inept at cocktail parties, but love to get to know someone over a meal. I relish epic adventures to new places, as long as they are interspersed with quiet time at home. I have lived in Newfoundland, New Brunswick, England, Alberta, and now downtown Toronto. I love busy cities, big prairie skies, and dreaming spires, but the ocean brings me peace. Whatever my foibles and failings, when all is said and done, I hope it can be truly said that I was generous and kind.

Susan Bartlett's Current Company Details
Workomics

Workomics

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Workomics
Susan Bartlett Work Experience Details
  • Workomics
    Principal
    Workomics 2021 - Present
    At Workomics, I work with organizations who are at an inflection point, helping them turn moments of change into lasting growth. Our clients are predominantly biotechs and start-ups, and we partner with them over the long-term. We craft go-to-market strategies, and then support implementation in a variety of ways, from building websites to building internal capabilities.
  • Bridgeable
    Ceo
    Bridgeable 2018 - 2020
    Toronto, Ontario, Ca
    As CEO at Bridgeable—an award-winning global service design consultancy—I directed a ~50-person team dedicated to creating transformative experiences for global organizations and the people they serve. Our service design approach focused on innovative business solutions designed for and with ecosystems of people (customers, employees, stakeholders). Service design is an open-ended process. We help organizations embrace that ambiguity to build game-changing strategies, services, and products.In this role, I marshalled business strategy to direct Bridgeable’s growth and impact, while overseeing large-scale client initiatives. I am proud of building a sustainable, collaborative work culture and of the organization’s ability to consistently deliver exceptional work. While in this role I also served on the Canada Advisory Board of Catalyst, a global non-profit committed to building workplaces that work for women.
  • Bridgeable
    Principal
    Bridgeable 2013 - 2018
    Toronto, Ontario, Ca
    In this role I led a division of the organization and was part of the organization’s executive team. As a division leader, I acted as an account executive, owned senior client relationships, enabled teams to achieve high standards in client delivery, and oversaw all business development activities. I managed P&L for my division and was accountable for revenue targets, employee growth and development, and developing novel knowledge capital. For the broader organization, I was heavily involved evolving our strategy and operations to support the company’s growth.
  • Bridgeable
    Senior Associate
    Bridgeable 2011 - 2013
    Toronto, Ontario, Ca
    As a senior associate at Bridgeable, I led multi-disciplinary teams of designers, researchers, and business strategists to deliver innovative solutions. Our projects emphasized ethnographic insight into people’s unmet needs, iterative prototyping of multiple concepts, and rigorous validation with end users. My primary responsibilities were project delivery and new business development. I also spearheaded a variety of internal projects to optimize operations as the company grew in size.
  • Ibm Global Business Services
    Senior Consultant, Strategy & Transformation
    Ibm Global Business Services 2007 - 2011
    Armonk, New York, Ny, Us
    Working in the Strategy & Transformation practice of IBM’s Global Business Services, I helped organizations develop and execute their business and IT strategies. I worked directly with senior executives to understand their current-state challenges and recommend new strategies and business models to support their business drivers. While at IBM, I developed deep expertise in organizational change management, working on numerous complex transformation initiatives across multiple sectors.

Susan Bartlett Skills

Strategy Management Consulting Business Transformation Change Management Consulting Strategic Planning It Strategy Leadership Project Delivery Project Management Design Management Enterprise Architecture Business Process Improvement Innovation Management Project Planning Process Improvement Program Management Business Development Team Leadership Business Strategy Design Strategy Service Design Contract Negotiation Entrepreneurship Organizational Leadership User Experience Business Process Design Machine Learning Artificial Intelligence People Management Coaching User Research Building Organizational Capability Strategic Forecasting P&l Management Design Thinking Communication Digital Transformation Culture Change Executive Team Customer Experience Public Speaking Natural Language Processing Facilitation Co Creation

Susan Bartlett Education Details

  • University Of Oxford
    University Of Oxford
    Politics & Economics
  • University Of Alberta
    University Of Alberta
    Computing Science
  • Queen'S University
    Queen'S University
    Software Design
  • Queen'S University
    Queen'S University
    English Literature

Frequently Asked Questions about Susan Bartlett

What company does Susan Bartlett work for?

Susan Bartlett works for Workomics

What is Susan Bartlett's role at the current company?

Susan Bartlett's current role is Workomics.

What is Susan Bartlett's email address?

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What is Susan Bartlett's direct phone number?

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What schools did Susan Bartlett attend?

Susan Bartlett attended University Of Oxford, University Of Alberta, Queen's University, Queen's University.

What skills is Susan Bartlett known for?

Susan Bartlett has skills like Strategy, Management Consulting, Business Transformation, Change Management, Consulting, Strategic Planning, It Strategy, Leadership, Project Delivery, Project Management, Design Management, Enterprise Architecture.

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