Subash Mano Email & Phone Number

Chennai, Tn, In

Chennai Area, India

•Handling the projects through use of processes like risk management, quality management, Issue/problem management & Scope and change management.•Hands on experience and knowledge in preparing / developing project schedules, cost case estimation, scoping and tracking.•Monitoring and tracking project schedule and budget.•Responsible for requisition for resources (Resource Loading and Resource Leveling) with right skill set for the project.•Identify variance between plan and actual and ensure timely adaptive action (corrective / preventive) is taken.•Identify and lead service improvement and cost reduction/efficiency initiatives.•Closely monitor project progress and ensure timely completion.•Inter Department Coordination and working closely with department heads through continuous follow ups to ensure that projects are well ahead of customer deadlines.•Customer satisfaction in the process by constantly providing the customer on status updates and ensuring proper documentation of the same.•Worked extensively on SAP ECC Module on a daily basis.

Chennai Area, India

•Managing the day-to-day operational aspects of the project.•Arranging and managing all project related meetings.•Working closely with clients to understand their needs.•Producing timing, costing and scoping documentation to the Management.•Establishing the overall success criteria for a project, including; time, cost, technical andperformance parameters.• Minimizing the company’s exposure to risk and financial loss during the project lifecycle.•Producing & maintaining project management plans.•Ensure business requirements are suitably defined, understood and signed off.•Pro-actively manage project risks and issues and minimize their impact on the project.•Monitoring and managing all contractors, and third party suppliers within each project.•Manage projects, and drive the project team from start through to completion.•Vetting and deriving the Final BOM given by the Vendor.•Coordinating with ELCOT for getting the WO for the sites survey completed sites.•Evaluate and issue PO’s to vendor.•Coordinate with internal as well as external stake holders and track project as permilestones and timelines•Track and manage all billing and collection activities.

Chennai Area, India

SPOC (Single point of contact) Project Executive for IT Infrastructure management deliverable of TVS FMS project. The role includes handling Operations for the WAN management team handling calls across PAN India.• Provides L2 Technical support and Hardware support for Network Link break down problems & Network related activities.• Monitored IT Service Delivery Team and managed service desk, desktop support and application support.• Managed IT Service Desk (Incident) team & ticket management process.• Responsible for monitoring staff & team performance.• Managed team schedule to ensure customer support and facility coverage.• Coordinated work assignments among facilities staff, vendors, and contractors.• Escalated promptly any issues that may impact operations.• Developed and maintains positive relationships with customers.• Responsible for the scheduling, maintenance, and monitoring of all heating, ventilating, air conditioning, water, electric and other systems to ensure efficient operation.• Responsible for all aspects of the Data Center network including racking, cabling and power related to the network infrastructure.• Providing SIP (Service Improvement plans) to improve overall experience of customers.

Chennai Area, India

Deputed at Indian Overseas bank as SPOC (Single point of contact) for WANmanagement deliverable of Wipro FMS tender project. The role includes handling Operationsfor the WAN management team handling calls across PAN India. Responsibilities• SPOC (Single Point of Contact ) for all the 65 engineers across PAN India for WANmanagement• Daily calls reports submitted to customer by the team has to be vet and furtherdiscussions with customer has to be engaged.• Ensuring all changes are placed into one of the following categories: standard, normalor emergency changes, and are managed appropriately.• Responding to RfCs from customers and internal IT.• Shift allocations for the team.• Customer review meetings on ISP performance and other WAN management discussion• First level management escalation to the customer on Engineer front and Service delivery front• Team Liasoning across PAN India for New link Procurement, commissioning & other BSNL follow-ups• Identifying the Gaps & other observations and presenting the same to the customer.

Chennai Area, India

Managing and Maintaining the Level 3 IDC Datacenter Operations.• Infrastructure Planning, Maintenance and Support.• Maintaining 99.6% uptime for server hosted at Sify Internet Data Center (IDC).• Bandwidth monitoring for the Hosting Customers• 24 X 7 Servers Monitoring hosted inside the Data Centre• Delegated ownership of long-term projects, reviewing work, and tracking progress.• Monitoring STM1 , DS3 , E1 links and SNMP , ICMP , SMTP , POP , IMAP Servicesconfigured in the monitoring tool (Beacon)