Subasri Parameswaran Email & Phone Number

Mississauga, ON, CA

Ontario, Canada

Mississauga, Ontario, Canada

Chennai Area, India

• Conduct business process analysis to identify inefficiencies and recommend redesign solutions to align with business requirements
• Work with key stakeholders to define project scope, approach, outputs to develop user story
• Facilitate fact-finding interviews, brainstorming workshops with internal and external stakeholders to understand, gather information
• Assist in synthesizing findings into business/functional requirements
• Document "As-Is" and "To-Be" business processes
• Assist with communications and act as a bridge between business partners and project team

Riyadh, Saudi Arabia

• Consult with project stakeholders to understand business problems and translate them into functional and non-functional requirements
• Perform gap analysis to evaluate scope and impact of current and future models
• Creation of workflows/process flows/flowcharts to document the as-is and to-be states of business process
• Evaluate processes, data and systems using a systematic, disciplined and data-driven approach
• Perform root cause analysis to identify solutions that address the true source of issues and gaps
• Work with other team members in testing activities to include writing end-to-end scenarios, data coordination and preparation, test execution, defect follow-up and resolution

India

• Work with management and business teams to help identify significant process improvement opportunities and present ROI
• Drive Process Risk Analysis to identify & mitigate potential risks
• Facilitate problem solving sessions with business users and present findings
• Analyze data/situations fully and accurately to guide or reach productive decisions
• Conduct regular reviews & present the quality assurance dashboards to the management
• Analyze historical data on key process metrics to facilitate Benchmarking

Chennai Area, India

• Participate as a key stakeholder in initiatives to enhance the process flow and effectiveness of the HP Sales operations processes
• Operations process Management – Planning & Executing operation as per Customer requirements
• Reports - Managing Reporting requirements, Measuring & reporting process SLAs to client & management
• Quality Check for completed transactions
• Customer Management – Regular interaction with customers by phone, email
• Responsible for creating and maintaining process documents as per business requirements

Master Of Business Administration - Mba, Business Administration And Management, General

B.Sc, Bio Chemistry