Assistant Dealer
Current●Major financial responsibilities will include balancing the cash at the end of the shift and prepare the necessary reports.●Ensure adequate cash stock is available at all times and when a potential shortage is identified the branch manager is immediately advised. Stick to the advised limits for cash stock.●Deliver the highest standard of Customer Service is given at all times and develop client relationships to a position of loyalty so that customer always recognizes you.●Help prospective or existing customers to understand their needs and explain options to prospective customers regarding the best product available for them to use.●Respond promptly and efficiently to customer’s instructions, requests and inquiries at all times regardless of whether it is your direct responsibility. All staff should actively seek to manage any queries to a successful conclusion.●Make suggestions for improvements to customer service to the branch manager based upon feedback from friends or relatives who have used the Company’s services.●Ensure the Branch Policies and Procedures are followed and where appropriate make suggestions for improvements to the Branch Manager.●Adhere to Front Office procedures and controls at all times; ensure that adherence at all times with the company’s rules and requirements and sales process and that the company’s policies and procedures are adhered to.●Ensure the protection of security of their User ID and password for BFC systems at all times. Ensure accuracy of the data entry into the system for the transactions.●Remain continually up to date with the Company’s Policy and Procedures.●Manage the stock levels for Foreign Exchange services, ensuring replenishment and repatriation are carried out as and when require.