• At YASH, we provide unique & customized solutions tuned towards performance & cost savings• Priority support services are designed to fit customers budget & outcomes (Innovation & Transformation)• We would love to see customer’s businesses flourish in their digital transformation journey• Examples: On – Prem to Cloud, Use of IaaS (Infrastructure as a Service), PaaS (Platform as a Service), SaaS (Software as a Service)• Modernizing applications to the cloud to Building cloud native applications keeping future businesses on the roadmap• Good Understanding of different Industry Verticals – Sustainability (EHS – Environment, Health & Safety Management), Healthcare, Manufacturing, Pharma, Transportation to Logistics & Human Resources (to name a few)• We have the skills From Business Consulting & Advisory, Governance & End to End Deployment• Expertise in ERP (SAP, Microsoft Dynamics 365 (F&O) & Business Central, HXM to SAP SuccessFactors, CRM (Salesforce) to IOT (Internet of Things), RPA (Robotic Process Automation), Cybersecurity & DevSecOps (Developers, Security & Operations) & supporting with AMS (Managed Services), ServiceNow, HE&R (Higher Education & Research)• Data & AI (Artificial Intelligence), Machine Learning & Cloud (AWS, Azure & Google) & Analytics• Outstanding customer service with a personal touch***Please reach out to me & I Will be happy to help! Please Note: Posts are of my own.

- We are a leading Digital Solution Company with a team of 8000+ Strong Workforce (https://www.yash.com/about-us/)- Leading a team of Twenty Outstanding Inside Sales Professionals- Coordinate & Support teams across - Leadership, Sales, Service-Lines, Marketing & Consulting- Generate high quality leads & supporting prospects across The United States of America & Canada- Supporting our leading partners globally - | SAP | Salesforce | Microsoft | QAD | AWS | ServiceNow |- Strong Understanding & Expertise in IaaS, PaaS, SaaS- Always known for providing Outstanding Customer Service for Clients with a Personal Touch

• Identify, Evaluate & Create opportunities & drive closures. Provide offerings for clients with clear value proposition & financials• Build partner eco system, Demos, Raise bids, Work with Partners (Sales forecast), good relations with C Level Executives• Expertise in Data & AI to Cloud Infrastructure to Blockchain- Food Trust, Garage, Design Thinking & Use of Salesforce• Collaborate & participate in or lead cross functional sales & tech, Channels & marketing teams through events and digital tools• NPS- Certificate of Achievement- In recognition for Outstanding work & Contribution to Global team- Q2 2021

• Focus on select territory for solution delivery through partner management• Accountable for revenue & profits, market share & complete customer satisfaction• Combination of technologies- servers, storage, video services, CDN to backup solutions• 100 small & medium cloud IaaS deals

• Help desk: Banking Process: System Issues, Mainframes, Password resets, Active Directory & Software Installations• Emails on Mobile devices, Voice Mail Issues, Participated in Big Data Analytics Paper Presentation on Smarter Cities• Extra Initiatives, Rewards & Recognitions: Client appreciation for best "Customer Satisfaction & Resolution Rate."• Acknowledged by management for putting the "Client First" & Contributed ideas to bring new work to the center.

• Business development. Strong team management in bringing Direct & Tier 1 clients/ channel partners• Sourcing candidates through Job Portals & closed 25% faster the Mid & Senior Level Positions on C2C, W2 & 1099

• Basic Support on CATIA V5R19 (Part & Assembly) for clients, CORrelation (CRM) for Orders & Invoices• Supported teams in USA, UK, France & Germany & Voice & Accent training for teams in INDIA

• Supported ADUC, SSO (Single Sign On), Cisco IP Phones, High end troubleshooting & Documentation• Took Ownership for early resolution, Handled Escalations & Value appreciation award for outstanding performance

• Understood the process behind Purchase Requisition (PR), Request for Quotation (RFQ), Purchase Order (PO), Goods Receipt, Invoice Verification & Customer Order Management (COM)• Knowledge on the flow of SAP MM, Material Requirement Planning & Inventory Management

• Worked as a librarian's support in the Periodicals department of the Library at Gannon University• Actively involved in finding periodicals and research papers for various disciplines and interacted with various research groups helping them by providing necessary material aid

• Business services for a Mobile Industry customers based out of United Kingdom (UK) • Achieving targets & assisting customers with their renewals and all account (sales) & product (phones) related inquiries Handled Escalations and addressed priority issues within time. Received best performance award

• Worked in the Airline Industry Service vertical to support Elite customers of a US carrier• Experience in using Maximo Tool & was promoted 2 times after receiving excellent customer service ratings for maintaining company’s image• Handled inbound & outbound calls, Team coaching, back-office work for reservation sales, frequent flyer program & various other functions relating to customer service and complaints