Professional Summary In Syniverse Technologies (Apr’2001 – till date), I serve as a Devops engineer and technical Operations for several platforms (www.syniverse.com ). I am working in IT for over 20 years, managing technical operations activities and giving day-to-day technical support. FC-DEVOPS Activity tasks: Financial Clearing House (FCH)• FSIT-Support - Production operational support for FCH operations (FSIT). These are time sensitive and necessitate the utmost attention. Support • Requests for financial clearing and settlement utilizing the SWIFT ticketing system (An average of 20 service tickets are handled per day)• Change Management -(An average of 8 production deployments CRQ’s are handled per month)• Build & Release Management -(An average of 18 requests are handled per month)- Single point of contact for facilitating/managing FCS development releases on to-on-to DEV > TST> QA > PROD• Level-2 Support - (An average of 5 incidents are handled per month) -Initial investigation based on alarms/incidents raised by Level-1.• Setup, configuration, and installation of the application environment - Resolve security vulnerabilities revealed by security (OS and application updates) and upgrade software: Updates to OS patches, Java, and other software across all environmentsUC-DEVOPS Activity tasks: Universal commerce• Change Management -(An average of 6 production deployments CRQ’s are handled per month)• Syniverse application installations • IBM-Engines & BC Tasks- List of tasks handled IBM engines & BC - UC components • IBM-CASE ID's & UC-SWIFT SR's• IBM Cloud operations 1. Upgrade application services2. Kubernetes cluster upgrades3. IBM blockchain platform updates4. Fabric version update on IBP, etc.,5. Certification Administration (for blockchain)6. New company onboarding7. On-boarding/Off-boarding of users8. Cloud monitoring for service usage (billing)• Overall 21+ years of experience in IT Industry which includes System Administration working on Red Hat Enterprise Linux (RHEL), Sun Solaris, and windows environment, Amazon Web Services, DevOps as well as Build and Release Engineer in solving complex problems with creative solutions, supporting development, Deployment operations in different environments• Hands on Experience writing Shell and Perl scripts for build, deployments, backups, monitoring, alerts, and installations.• Setting up Infrastructure for build / deployment for new applications and involved in DevOps automation processes for build and deploy systems.