Senior Product Innovation Manager
CurrentI have successfully led the development of several key Proof of Concepts (POCs) that are transforming the way we approach product development in the travel industry. My work focuses on integrating innovative solutions that enhance the overall customer experience, optimize operational processes, and open new revenue streams for airlines and travel agencies.๐๐ฒ๐ ๐ฃ๐ข๐๐ ๐๐ฒ๐ฑ: ๐ข๐ณ๐ณ๐ฒ๐ฟ, ๐ข๐ฟ๐ฑ๐ฒ๐ฟ, ๐ฆ๐ฒ๐๐๐น๐ฒ, ๐๐ฒ๐น๐ถ๐๐ฒ๐ฟ (๐ข๐ข๐ฆ๐): Spearheaded the development of a POC for the OOSD framework, streamlining the entire travel booking lifecycle by enabling dynamic offer creation, real-time order management, and automated settlement and delivery. This will improve operational efficiency and reduced friction between airlines, distributors, and travellers. ๐๐ป๐ฐ๐ถ๐น๐น๐ฎ๐ฟ๐ถ๐ฒ๐ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐: Developed a POC focused on creating a more flexible and user-friendly ancillary services platform for an airline to manage their ancillaries (Air and Non-Air) from Inhouse and Third-party Suppliers, enabling customers to seamlessly select additional services (e.g., extra baggage, Lounge, Insurance,) during the booking process. This project improves upselling opportunities and increases overall revenue for airlines.