Subbu Dheivarayan Email & Phone Number

Tamil Nadu, India

Chennai, Tamil Nadu, India

Led Sales Operations for Customer Success Org in APMEA: Managed end-to-end sales operations, from target setting and tracking to delivering actionable business insights, ensuring alignment with overall business goals.Enhanced Forecasting Accuracy: Developed and implemented advanced forecasting models, resulting in a 15% improvement in forecast accuracy and enabling better strategic decision-making.Optimized Sales Processes: Streamlined sales operations processes, reducing cycle times by 20% and increasing efficiency across the Customer Success organization.Data-Driven Business Insights: Leveraged data analytics to provide critical business insights, contributing to a 10% increase in customer retention and upsell opportunities.Target Setting and Performance Tracking: Established robust target-setting frameworks and performance tracking mechanisms, ensuring consistent achievement of sales objectives and driving team accountability.Cross-Functional Collaboration: Worked closely with cross-functional teams, including Marketing, Product, and Finance, to align sales strategies with business priorities and support overall growth initiatives.Strategic Reporting: Created comprehensive sales reports and dashboards for senior leadership, facilitating informed decision-making and strategic planning.

Chennai, Tamil Nadu, India

Chennai Area, India

• Worked as an Automation Test Engineer for 16 months for a Chile-based retail and banking alliance company • Expertise in Selenium in Java with Cucumber Framework• Proficient in using Robot Class and AutoIT tool for automating Windows GUI element browser pop-ups• Optimized and improvised on around 500 existing automation test cases and reduced the run time by 20%

Chennai, Tamil Nadu

• Quality Analyst/Automation Engineer for an e-commerce application of a Canada Home Improvement Retailer• Performed end-to-end testing, unit testing, system integration testing and User Acceptance Testing for the e-commerce platform• Prepared the standard Unit Test Plans containing the test cases for individual modules of the project• Received ' Star Team Member' award in 2017 from the client for exceptional performance and contribution to the project• Collaborated with software developers to create detailed test strategies, test plans, and test cases

Chennai, Tamil Nadu, India

• Trained at Mainframes, JCL and CICS from the Initial Learning Programme at Tata Consultancy Services• Trained at Business Communication and Professional Etiquettes from the Initial Learning Programme at Tata Consultancy Services• Volunteered to make original virtual contents and course material for Business Communication courses that are to be used for the future incoming batches of trainees• Started to work as a Test Engineer for a Canada based Home Improvement Retailer

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: • Elected Students Council Representative • Zetetica - The HR Club of BIM • BIM Discussions• Elected member.

Bachelor Of Technology - Btech, Mechanical Engineering, 6.98

Activities and Societies: SAE India, ASE Racing• Completed a project titled "Reduction of Noise Vibration and Harshness in automobiles”.

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