With over 20 years of experience in Retail Operations, I am currently the AVP Centre of Excellence at Bata India, where I lead the development and implementation of Best practices, Strategies, Processes enhancement & automation across the Retail network. In my previous roles, I was the AVP and GM for Retail Operations, managing Operations, Business development and profitability of over 400 stores in different regions across COCO & Franchisee network. My core competencies include Retail Excellence, Merchandising, Innovation, Data-driven decision making, and cross-functional collaboration. I am passionate about delivering the best shopping experience to our customers, enhancing the brand value and supporting the growth and development of our retail teams. I bring diverse perspectives and experiences to the organization, and I am always eager to learn and improve.