Worked closely with business to gather requirements, implement projects.● Implemented declarative as well as programmatic customizations for the organization.● Proficient in MuleSoft anypoint API platform on designing and implementing mule APIs● Worked on Apex classes, Controllers, Extensions, Triggers for various functional needs.● Designed various tabs and web Pages using Visualforce pages and controllers to customize the UI.● Used SOQL, SOSL and DML’s effectively considering all the governor limits for data manipulation needs of theapplications.● Created wireframes and mockups using Balsamiq to include the Einstein Chatbot box in the screen space ofwebpage, thus modifying the web interface and making the UI team member understand about the requiredchanges

Responsibilities:● Involved in Salesforce.com Application Setup activities and customized the apps to match the functionalneeds of the organization.● Created Workflow rules on various standard CRM objects like Accounts, Contacts, Opportunities and Cases tosupport the Business logic by creating tasks, email alerts and triggering timed based workflows.● Created page layouts, search layouts to organize fields, custom links, related lists, and other components on arecord detail and edit pages.● For testing Salesforce application using Provar automation tool. Using Provar Automation run the same tests indifferent test environments● End to end commerce cloud implementation for a world renowned diamond merchant● Created templates, approval processes, approval page layouts and defined approval actions on them toautomate the processes.