Technical Lead at AI.Cloud unitAutomation and DevOps lead with Ansible and terraform Cloud Platform operations with Network support and security CICD pipelines integration

Core Competencies• Cloud Security Operations with Information Security company standard policy.• Cloud computing with AWS and Azure• E2E responsibilities on Cloud-Health migration activities• Ownership of sprint deliverables • Doing build, testing and deploy on Morpheus application.• Have good understanding on provider account on-boarding/de-registration related task on different SaaS tools ( VMware CloudHealth , Prisma and Morpheus )• Responsible SME of VMware CloudHealth ( schedule power operation ) and Morpheus.Key Deliverables:• Provide technical Support on AWS and Azure security violation . • Responsible to work on onboarding provider account task on Prisma• Validating reported security alerts and understanding RQL query.• Provide AWS and Azure manual remediation support related to clients (e.g. – IAM , Inbound / Outbound NSG or SG compliance rules set, Azure SPN secret key rotation , unused storage account removal , TLS version validation etc )• Responsible to provide end to end support on Morpheus application and identifying bug to fix.• Responsible to manage Morpheus license and workload elements.• Responsible for Incident, Change Management and Problem Management as per the ITIL framework.Responsibilities on Sprint deliverables:• Morpheus is a tool which need have proper testing before release to production • Validate user stories and identify bugs to be fix.• Post fixing bugs doing e2e validation before commit the code to repo.• Do sanity test after deployed to prod.

Core Competencies• Datacenter Operations • Remote Server Maintenance • Cloud computing with AWS• Scripting (python )• Triaging the failures for VM Provisioning , Decommission , Modify VM Configuration , Modify Disk Size and Network related failures from CPO (Cisco Process Orchestrator).• Monthly audit images for Windows and Linux images from AWS .• AWS IAM user access key rotation for every 3 monthsKey Deliverables:• Provide technical Support on Windows Server, AWS• Troubleshooting fundamental troubleshooting on servers (Disk utilization ,CPU utilization , IIS service and Print Services)• Global Infrastructure Project (EMEA, APAC and AMER, Latin America etc) on 24 x 7 environments as part of Transition / Transformation and Solution Delivery prospects.• Responsible for Incident, Change Management and Problem Management as per the ITIL frame work.• Reconfiguring Instances using Lambda Function with get-way API Calling• Working on the Cloud Web Portal ACP (Accenture Cloud Platform) and AWS (Amazon Web Services). Troubleshoot the issue related to the Cloud Infrastructure like Provisioning, Decommissioning, snapshots volume and Network Related Issue.Technical Expertise:• Managing power-cut activity for physical hosts/servers at Data center.• Resolving user access related issues.• Performing daily checklist for critical application.• Run power operation using Lambda function on AWS .• Have expertise in AWS EC2 , S3 bucket configuration , IAM , EBS , Load Balancer .• Publish python script for IAM role creation with custom policy .

Worked at Accenture with the payroll of Conagte IT service Pvt LtdEmp id - 10101Key Deliverables:• Handling day to day activities, such as FS housekeeping, login issues, performing Changes, working on incidents and tasks raised by different teams.• Managing Virtual Environment. • Working on ticketing tools HPSM and HPAM as CMDB.• Following internal/external escalation matrix for customers/vendors for incident management• Following ITIL best practices while working.• Represent the Change CAB and involved in Change Management Process.• Providing the Technical as well as Management RCA for any issue.• Monitoring Tool installation and configuration and troubleshooting with sitescope.• Based on the requirement join the bridge call for Critical issues• Maintaining documents in the field and sending periodical reports via mail.• After-hours on-call support as part of rotational shift.