Subhadeep Manna Email and Phone Number

Experience Summary:~ 15 years of experience in QA and Test Management, serving a wide array of industries such as Banking(Wealth Management), Insurance(Life), Travel (Airlines/Car Rentals) & Hospitality (Hotels/Restaurent chains), and Retail(e-Commerce) business domains spanning across diverse platforms - Web based, Mobile App, Client-server, GDS, Database and Mainframe~ Well demonstrated Software testing skills with comprehensive knowledge in Software Testing Life Cycle entailing Knowledge Acquisition, Test Strategy, Requirement Analysis, Test Planning, Estimation, Schedule and Project Tracking.~ Hands on experience in different types of Functional & Non functional testing (Performance Testing using Load Runner & Jmeter).~ Experience in API testing using Postman~ Good experience with various SDLC methodologies in both Agile(Scrum/Kanban) & Waterfall~ Proficient in test reporting through Test management tools like ALM, JIRA, Rally, Issue Tracker & Bugzilla~ Worked as a Scrum Master. Representing in Scrum events, Daily Stand-up calls, Sprint planning, Retrospective meetings, maintaining Jira scrum boards, attending defect triage meetings, suggesting value adds to customer.~ Experience in Process management and Improvement, Risk management, Root cause analysis, Implementing best practices, Reporting project status to Client and Portfolio leads.~ Maintaining delivery excellence ideally using Agile, driving SLA's, KPI's and Quality Metrics.~ Well experienced in Project Administration process, Account Planning, Operation Management , Stakeholder Management and Transformation to QEADigital.~ An open-minded Team Leader, capable of driving the team to performance excellence, while skilled at tasking, monitoring, feedback, client coordination, issue resolution, skill upgrade, motivation, and mentoring.~ Experience in managing a team of 50+ resources