Subhadeep Sikder Email & Phone Number

Kolkata, West Bengal, India

• Ensuring the delivery of reports (weekly / monthly / quarterly/yearly) on the extranet, so that the client has an overview of the results obtained in that period.• Keep the client's documentation updated (manual, receipt of mailing, etc.), attributing the relevant information obtained on a day-to-day basis, in order to guarantee and allow the continuity of the service provision and / or so that employees know how to assist me, if necessary.• Identifying and implementing internal… Show more • Ensuring the delivery of reports (weekly / monthly / quarterly/yearly) on the extranet, so that the client has an overview of the results obtained in that period.• Keep the client's documentation updated (manual, receipt of mailing, etc.), attributing the relevant information obtained on a day-to-day basis, in order to guarantee and allow the continuity of the service provision and / or so that employees know how to assist me, if necessary.• Identifying and implementing internal process improvement.• Developing and implementing processes and KPIs to measure the performance/quality of service provided to clients, team productivity, and the level of service of media providers.• Managing local and global media providers.• Managing operational demands with the tech team.• Keeping abreast of industry regulations and guide teams around compliance with them from an operational stand.• Reviewing of RFQs to ensure detail and accuracy. • Ensuring no data is lost in handover to the client.• Overarching project leadership includes tracking progress against project plans for ensuring early intervention and escalation should issues arise.• Ongoing review of project communication to ensure detail, accuracy, and timeliness.• The leadership of any internal initiatives or process reviews as required to service the account.• Building a repository of knowledge on the client, bids, and projects to tailor our costs and services to their needs.• Proactively looking for patterns that provide an opportunity to grow together ,e.g. requests for certain targets/geographies, a need for additional services, listening in for frustrations and be proactive.• working with offshore and cross-border teams, acting as a key communication conduit. Show less

Kolkata, West Bengal, India

Takes an integrated approach to ensure initiatives align to the Company determined growth and profit goals.Formulates and/or contributes to formulation of strategies to achieve plan objectives.Leads the development/design of new plans, programs and processes.Provides support in removing barriers to cooperative efforts with teams across functions.Assists in driving results through the development of effective relationships with cross functional leadership.Gathers and analyzes… Show more Takes an integrated approach to ensure initiatives align to the Company determined growth and profit goals.Formulates and/or contributes to formulation of strategies to achieve plan objectives.Leads the development/design of new plans, programs and processes.Provides support in removing barriers to cooperative efforts with teams across functions.Assists in driving results through the development of effective relationships with cross functional leadership.Gathers and analyzes operational support requirements to work with Data and Analytics to ensure appropriate reporting and access is in place to manage compliance.Utilizes data to validate invoicing, ensure constancy across suppliers using agreed single source of invoicing truth.Trains peers and colleagues on data and reporting.Analyzes data and makes business interpretations to drive decisions, improve processes and identify needs and opportunities for the operations management team.Continuous performance results monitoring, and trend analysis aimed at identifying performance and compliance gaps, to be addressed by supplier managers.Establishment and maintenance of central reporting site, tracking performance combined with headcount (one-stop overview). Show less

Kolkata, West Bengal, India

• Ensure all operations are carried on in an appropriate, cost-effective way• Improve operational management systems, processes and best practices• Help the organization’s processes remain legally compliant• Formulate strategic and operational objectives• Examine financial data and use them to improve profitability• Manage budgets and forecasts• Perform quality controls and monitor production KPIs• Recruit, train and supervise staff• Find ways to… Show more • Ensure all operations are carried on in an appropriate, cost-effective way• Improve operational management systems, processes and best practices• Help the organization’s processes remain legally compliant• Formulate strategic and operational objectives• Examine financial data and use them to improve profitability• Manage budgets and forecasts• Perform quality controls and monitor production KPIs• Recruit, train and supervise staff• Find ways to increase quality of candidate service Show less

Kolkata, West Bengal, India

• Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance.• Solving candidate complaints and answering candidates’ questions.• Writing reports for senior managers.• Assisting with the selling of company’s products and services and assisting to maximize sales.• Providing sales staff with constructive feedback and assisting staff to solve candidates’ problems.• Maintaining positive candidate… Show more • Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance.• Solving candidate complaints and answering candidates’ questions.• Writing reports for senior managers.• Assisting with the selling of company’s products and services and assisting to maximize sales.• Providing sales staff with constructive feedback and assisting staff to solve candidates’ problems.• Maintaining positive candidate relations.• Motivating the sales staff and creating an atmosphere of healthy competition among the staff. Show less

Kolkata, West Bengal, India

Maintain thorough knowledge of the business, as well as an understanding of how that impacts the other entities of contact.Monitor, coordinate, and communicate the strategic objectives of the business.Collaborate and communicate successfully with other entities outside of the business.Work with other staff members to develop a greater understanding of the business and any issues that arise.Develop and foster relationships with the community, stakeholders, and other… Show more Maintain thorough knowledge of the business, as well as an understanding of how that impacts the other entities of contact.Monitor, coordinate, and communicate the strategic objectives of the business.Collaborate and communicate successfully with other entities outside of the business.Work with other staff members to develop a greater understanding of the business and any issues that arise.Develop and foster relationships with the community, stakeholders, and other entities.Collect, analyze, and utilize data and feedback to identify opportunities to improve the relationship between the business and the other entity.Compile reports about particular incidents, events, or updates about an important issue for the business.Proactively solve conflicts and address issues that could occur between the business and the other entity.Promptly respond to incidents and other events as necessary.Act as a positive representation of the business to the community. Show less