1. Responsible for management of specific entities, AP ledgers & provides consistent high-quality services complying with Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s).2. Maintained customer satisfaction with forward-thinking strategies focused on addressing customers' needs and resolving concerns.3. Collaborated with team members to enhance customer service experience and exceed team goals through effective client satisfaction rate.4. Reduced process inconsistencies and effectively trained team members on best practices and protocols.5. Responsible for reducing the operational cost by fostering the culture of continuous growth and lean principles.6. Evaluated employee skills and knowledge regularly, training and maintaining individuals with lagging skills.7. Generated over $ 5 M Business Value Addition (BVA) since 2021.

1. Responsible for Indirect procurement & PO creation based on catalogues.2. Coordinated import and export operations, adhering to tight schedules and deadline.3. Generated tracking reports each on matrices such as current inventory and open bills.4. Educated internal and external customers on company policies to enhance workflow efficiency and promote company-wide understanding of accounting procedures.5. Followed up with vendors, managers and other employees to resolve open issues and discrepancies.

1. Processed over 2000 invoices (PO, Non-PO, Prepayment,) per month, maintaining above 99% accuracy rate. At the same time assemble, review, verify, process and auditing of invoices, expanse reports and requests by using SAP, Oracle, COUPA tool.2. Managed regular reconciliations for numerous vendor accounts, significantly reducing discrepancies and enhancing process efficiency.3. Displayed strong telephone etiquette, business analytical skills and financial knowledge to effectively handle difficult calls with vendors, ap helpdesk support through emails, calls, chat, OSC tool.4. Cross trained with multiple activities to support multiple business unites, teams & departments as additional back up to create impact and enhance customer satisfaction.