C-level executive with a record of creating business value and improving customer retention through a combination of new products and services, new commercial programs, and organizational changes. I leverage my 20+ years of B2B software engineering and general management experience at large companies and Silicon Valley startups in cybersecurity, network security, and networking to lead business transformations, developing new product capability to respond to changing customer preferences, and aligning commercial and business operations with new business models to achieve improved business metrics. I have simultaneously achieved business growth, rising NPS, and improved employee engagement.