Subhajit Bhattacharya

Subhajit Bhattacharya Email and Phone Number

Industrialist @ Own bussiness
Subhajit Bhattacharya's Location
Noida, Uttar Pradesh, India, India
Subhajit Bhattacharya's Contact Details

Subhajit Bhattacharya work email

Subhajit Bhattacharya personal email

n/a
About Subhajit Bhattacharya

Experience: 7 Yrs.Industry: Telecom.Achivements: ¤ Got awarded as best Training Lead for JFM quarter 2019.¤ Got awarded as Best Trainer-PAN India for the month of Aug’14.¤ Got selected as a Process Trainer as soon as I completed 12 months in the system¤ Got awarded Best Trainer – SLG for the month Aug’14, Oct’14,Nov’14, Mar’ 15, May’15.¤ Worked in NHIP Mock Call project which has been included in PAN India NHIP Agenda by Airtel.¤ Successfully implemented project “Incubator” for 0-30 day’s advisors and appreciated from client.¤ Built Dummy PACS in Excel to reduce no tagging & Non CDN for 0-30 associates which is also appreciated from client.

Subhajit Bhattacharya's Current Company Details
Own bussiness

Own Bussiness

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Industrialist
Website:
sonianet.com
Employees:
10787
Subhajit Bhattacharya Work Experience Details
  • Own Bussiness
    Director Of Manufacturing
    Own Bussiness Feb 2020 - Present
  • Jit Enterprise
    Business Owner
    Jit Enterprise Dec 2020 - Present
  • Tech Mahindra Business Services
    Learning & Development Lead
    Tech Mahindra Business Services Oct 2018 - Jun 2019
    Ahmedabad, Gujarat, India
  • Tech Mahindra Business Services
    Trainer
    Tech Mahindra Business Services May 2017 - Sep 2018
    Ahmedabad, Gujarat, India
  • Bpo Convergence Pvt Ltd
    Training Lead
    Bpo Convergence Pvt Ltd Jan 2016 - Mar 2017
    Bokaro Area, India
    Maintaining the Training Governance and Compliance for one of the major Telecom giants – Airtel. Managing different LOBs, i.e. Inbound consisting of Prepaid, with 3 circles i.e. B&J, ASSAM and NESA.In outbound, need to train the agents regarding different types of GPRS products, conducting refreshers for the bottom outliers for the enhancement of the selling skills to achieve the target. Prepared different Training related modules / contents; Repeat, CTI, HLR etc.Took initiative during ramp-up situation with the recruitment team, so that more number of walk-ins generate for the interview. Responsible for the Training Need Analysis of business units and support functions through analyzing operational reports, carrying out discussions with unit and department heads. Handling a project of Mock Call during NHIP Training.Worked in a project of Training Portal, where all the Trainers needs to feed the data into the system which can be extracted at any point of time.Managing reviews with Clients and internal stake holders and Governance team.
  • Hgs - Hinduja Global Solutions
    Process Trainer
    Hgs - Hinduja Global Solutions Mar 2013 - Dec 2015
    Siliguri
    Process Training for NHIP batches WB & B&J (New Hires)Identifying Training needs and Conducting Training Programs.Rectifying product related errors by ClientSoft Skill Training for the entire process.Managing 0-30 & 31-60 all data like Repeat, AHT, Non CDN, U-Doc, Trainer and batch wise performance snapshot.

Subhajit Bhattacharya Skills

Bpo Customer Service Team Management Performance Management Customer Satisfaction Call Centers Training Customer Experience Mis Process Improvement Employee Engagement

Subhajit Bhattacharya Education Details

  • Karnataka State Open University, Mysore
    Karnataka State Open University, Mysore
    Physics
  • Ganrapota High School
    Ganrapota High School
    Science

Frequently Asked Questions about Subhajit Bhattacharya

What company does Subhajit Bhattacharya work for?

Subhajit Bhattacharya works for Own Bussiness

What is Subhajit Bhattacharya's role at the current company?

Subhajit Bhattacharya's current role is Industrialist.

What is Subhajit Bhattacharya's email address?

Subhajit Bhattacharya's email address is su****@****hgs.com

What schools did Subhajit Bhattacharya attend?

Subhajit Bhattacharya attended Karnataka State Open University, Mysore, Ganrapota High School.

What skills is Subhajit Bhattacharya known for?

Subhajit Bhattacharya has skills like Bpo, Customer Service, Team Management, Performance Management, Customer Satisfaction, Call Centers, Training, Customer Experience, Mis, Process Improvement, Employee Engagement.

Who are Subhajit Bhattacharya's colleagues?

Subhajit Bhattacharya's colleagues are Margaret Muthoni, Tanmoy Ghosh, Margaret D. Miller, Nazim Ahmed, Kirupa Kiruba-Orth, Hassan Forsati, Shadi Amer.

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