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Subhajit Das is listed as Keka HR || Ex-Park+ || Entrepreneur || Ex-OYO || CSM® at Keka HR, a company with 201 employees, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Subhajit Das.
Subhajit Das previously worked as Head - Customer Success Operations at Keka Hr and Program Manager - Customer Success at Keka Hr. Subhajit Das holds Bachelor Of Technology (B.Tech.), Metallurgical And Materials Engineering, 8.54 from National Institute Of Technology Durgapur.
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As a Program Manager - Customer Success (CS Excellence) at Keka HR, I am passionate about delivering an awesome customer experience and driving key metrics that improve customer engagement, retention, and satisfaction. I have been ideating, implementing, scaling, and continuously improving the CS processes, quality, and KPIs since Apr 2022, with the help of a dedicated and talented team.I have over 7 years of rich and diverse experience in Operations Management, spanning across Real Estate, B2B SaaS, and Social Entrepreneurship domains. I co-founded and led Aktion Home Services, a home renovation startup, for 4 years, where I managed the end-to-end operations, business development, and customer service. I also worked as a Central Operations Manager at Park+, a smart parking solution provider, and a Project Manager at OYO, a hospitality unicorn, where I handled multiple projects, teams, and stakeholders, and delivered exceptional results. I am a proud alumnus of NIT Durgapur, where I earned my B.Tech. degree in Metallurgical and Materials Engineering. Some of my key skills include Customer Experience, Communication, Problem Solving, Project Management, People Management, Data Analytics, Stakeholder Management, Cross-functional Team Leadership, Process Engineering, Process Improvement and Optimisation, Operations Management, Critical Thinking, and Analysis. I am always eager to learn new things, take on new challenges, and make a positive impact on the society and the environment. I am also an avid football lover and a partner at Grassroots Football Development Trust, a social initiative that uses football as a life skill module for the youth and underprivileged kids.
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Hyderabad, Telangana, India
Driving key projects across the Org as part of the charter:- Customer Onboarding Optimisation- Churn Reduction and Retention- Arresting Revenue Leakage- Support Productivity and Load Optimisation - Customer Health Scoring and Segmentation
Hyderabad, Telangana, India
Ideating, implementing, scaling and continuously improving key metrics driving customer engagement model, thus improving NPS,Throughput, Retention and Support Load. Key activities include:- Setting up CS processes / documentation- Implementation and enhancement of tools to drive better visibility and NPS- Churn Management- Driving Quality and process.
Grassroots Football Development Trust (GFDT) is an initiative aimed to nurture the skill of sports among the youth and underprivileged kids by using football as a life skill module for a long lasting social change. Started in March 2017 in the subdivision of Durgapur, GFDT till date has mentored hundreds of children and imparted footballing knowledge by.
Gurugram, Haryana, India
As the sole Central Operations Manager during my tenure at Park+, my job responsibilities primarily circled around:- Coordination with all the business verticals and to make process improvements and implement process and structural changes- Mapping of SCM processes and cooridnation with external vendors for ERP implementation- Driving critical hirings for.
Hyderabad Area, India
Tasko ( Aktion Home Services Pvt. Ltd.) was my first and the only stint in Enterpreneurship till date. Dedicated 5 years of my life developing a team from scratch and turning around a business model to acheive 100x Rev growth ( 5 Lacs to 5 Cr ) within that time frame. We hustled through to win regular businesses and valuable relationships with brands such.
Hyderabad Area, India
- Managed a team of Project leads and executives efficiently- Prepared SOPs for quality audit of properties and onboarding of rooms, keeping company standards in mind- Made budgetary provisions for carrying out transformational activities in properties and make them OYO-ready- Instrumental in creating vendor base for Hyderabad Hub by carrying out proper.
Gurgaon, India
Was part of the Retail Operations team instrumental in setting up and running warehouse operations for Next day delivery in Delhi Circle.
Other employees you can reach at keka.com. View company contacts for 201 employees →
Arrabelli Chinmai
Colleague at Keka HrHyderabad, Telangana, India, India
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VM
Vempalle Mohammed Arif
Colleague at Keka HrBengaluru, Karnataka, India, India
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CR
Chandra Ram Mohan Chandaluri
Colleague at Keka HrHyderabad, Telangana, India, India
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KK
Keertana Kuppili
Colleague at Keka HrHyderabad, Telangana, India, India
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VS
Venkata Sai Gollapally
Colleague at Keka HrHyderabad, Telangana, India, India
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CA
Caroline Akinyi Ogweno
Colleague at Keka HrKanyaluo Ward, Homa Bay County, Kenya, Kenya
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DD
Debolina Dutta
Colleague at Keka HrHyderabad, Telangana, India, India
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AS
Aarti Saboo
Colleague at Keka HrKolkata, West Bengal, India, India
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Nikhil M.
Colleague at Keka HrIndia, India
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TC
Thatikonda Charan
Colleague at Keka HrHyderabad, Telangana, India, India
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Activities and Societies: Senior Event Organizer & Fest Co-ordinater. College Football Team Captain. Professional Football Player in the.
Activities and Societies: Captain of School football team. -School topper in Science Olympiad organized by SOF (science olympiad.
Activities and Societies: -School Head boy -School Football Captain -Arts & culture -School topper in the Secondary State Board.
Quick answers generated from the profile data available on this page.
Subhajit Das works for Keka HR.
Subhajit Das is listed as Keka HR || Ex-Park+ || Entrepreneur || Ex-OYO || CSM® at Keka HR.
Subhajit Das is based in Hyderabad, Telangana, India while working with Keka HR.
Subhajit Das has worked for Keka Hr, Grassroots Football Development Trust, Park+, Aktion Home Services Pvt Ltd., and Oyo.
Subhajit Das's colleagues at Keka HR include Arrabelli Chinmai, Vempalle Mohammed Arif, Chandra Ram Mohan Chandaluri, Keertana Kuppili, and Venkata Sai Gollapally.
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Subhajit Das holds Bachelor Of Technology (B.Tech.), Metallurgical And Materials Engineering, 8.54 from National Institute Of Technology Durgapur.
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