Subhajit Mukherjee Email and Phone Number

1. Global client support via email, chat, ticketing systems.2. Active Directory and Domain Controller management, streamlining user account creation, permissions, and security policies to ensure robust network integrity and operational efficiency.3. Administrator Microsoft Office 365 and Google Workspace environments.4. Expertly managed and optimized physical servers, network devices, and firewall systems to ensure peak performance, robust security, and uninterrupted… Show more 1. Global client support via email, chat, ticketing systems.2. Active Directory and Domain Controller management, streamlining user account creation, permissions, and security policies to ensure robust network integrity and operational efficiency.3. Administrator Microsoft Office 365 and Google Workspace environments.4. Expertly managed and optimized physical servers, network devices, and firewall systems to ensure peak performance, robust security, and uninterrupted operations.5. Comprehensive cloud and endpoint security solutions while educating end users on best practices, significantly enhancing overall cybersecurity and organizational resilience.6. Led the monitoring and maintenance of backup systems to ensure data integrity and rapid recovery, safeguarding critical information and minimizing downtime.7. Streamlined IT onboarding and offboarding processes, ensuring smooth transitions and secure management for new and departing employees.8. Oversaw asset management with meticulous registration and documentation, ensuring tracking.9. Directed and optimized access control and IP cameras, enhancing security and ensuring top -notch surveillance coverage.10. Handled patch management and change requests to maintain system stability and efficiency. Show less

1. Global Client support through chat, mobile, Gmail, and ticket system.2. Monitoring daily operations, including network servers, software, and operating systems.3. Coordinating and executing technology installations, upgrades, and maintenance.4. Selecting and purchasing new and replacement software.5. Testing, troubleshooting, and modifying information systems.6. Administer Assets registration and service record of every Asset of the office.7. Liaison with other… Show more 1. Global Client support through chat, mobile, Gmail, and ticket system.2. Monitoring daily operations, including network servers, software, and operating systems.3. Coordinating and executing technology installations, upgrades, and maintenance.4. Selecting and purchasing new and replacement software.5. Testing, troubleshooting, and modifying information systems.6. Administer Assets registration and service record of every Asset of the office.7. Liaison with other service providers and vendors to provide uninterrupted service to the company.8. maintain a record and log of all user access on various portals and web services.9. Maintain user access control for all applications as an administrator.10. Office 365 admin, Google Workspace admin.11. New employee onboarding/offboarding process, access transfer, and data migration.12. Other ad hoc duties. Show less

1. Global Client support through chat, mobile, and Gmail, ticket systems.2. Regular basis all cloud & rack server maintenance.3. Demonstration to the global client of all company's services.4. Monitoring daily operations including network servers, software, and Operating systems.5. Single-page mobile application developed using CSS, and HTML.6. Daily basis OTT creation testing, live streaming testing, and Broadcasting testing.