Subhajit Gope - Lssbb Email & Phone Number

Bengaluru, KA, IN

India

> Building the process of Onboarding, Issue Governance Monitoring (IGM), Customer Support for ONDC/ TSP/ Enterprise Merchants, creating a delightful experience for a sustainable business with Paytm> Reduced 5-7% pre-order conformation error rate to scale up Order volume by 20% month-on-month> Improved the customer experience by reducing no. of issues in.

India

> (O)pen (N)etwork for (D)igital (C)ommerce (ONDC) - Building Buyer and Seller app process to provide faster and sustainable resolutions to Customer and Seller queries through process excellence> Reduced the Total Resolution Time (TRT) of solving customer and merchant issues by implementing Chatbot powered by multiple custom APIs> Connecting with Merchants.

Bengaluru, Karnataka, India

> Setting up process excellence measures for Postpaid, Insurance and Customer Care> Setting up the process for 2WH and 4WH financing for Ola Electric scooters and Ola Cars to provide customers a seamless buying experience> 1.5x improvement in tele-collection/sales performance in post June’20 by reducing attrition, opening up office locations to improve.

Bengaluru Area, India

 Built Debt Collection network for Ola Financial Services (OFS) in pan-India with 3P collection partners from the base, training, setting up operations and implementing collaborations process between collection partners and OFS Created product/process with the collaborations of technical and non-technical teams for effective debt collection, response to.

Bangaon Area, India

Managing programs related to expanding fulfillment network and category selections at Amazon Seller Services Pvt. Ltd. (ASSPL). Coordinating with multiple stakeholders and external organizations for planning, launching, building and scaling businesses. Direct responsibilities include Program Execution, Business Development, Partner and Channel relations.

Pune, Maharashtra, India

I was working as a Project Manager in i|Nautix Tech. India Pvt. Ltd., a BNY Mellon Company. My responsibilities included from onboarding different stakeholders for the project through process maintenance to project delivery engaging in all the phases of project life cycle.

Hyderabad, Bangalore And Goa Region, India

We are an organization founded and managed by young professionals for young professionals. Providing members with an opportunity to develop relationships with an international community of peers and mentors, expand their knowledge of the supply chain industry, and apply their knowledge and skills in real world situations. We have partnered with the ISCEA.

Institute Of Management Technology, Hyderabad

Coordinating the foreign language sessions for the students of IMT Hyderabad by inviting native faculties of different languages from eminent foreign language training institutes of India. The Foreign Language Committee (FLC) arranges a semester full classes in French, German, Spanish and Mandarin Chinese as a part of its co-curriculum activities. FLC is.

Kolkata, West Bengal, India

• My internship experience in Construction sector helped me to understand the importance of procurement function in an industry and the several processes those are practiced in the procurement functions for the.
• Vendor identification for work order/purchase order
• Cost Analysis of the quoted rate given by the vendors
• Negotiation with Vendors and finalizing the order 2. Standardizing the Contractual Terms and Conditions:
• Structuring and building the terms and conditions considering all possible aspects
• Creating the format and language according to the type of purchase

Gurgaon, Haryana, India

Worked as a Project Leader

Post Graduate Diploma In Management (Pgdm), Business Administration And Management, General, Cgpa 8.76

Activities and Societies: Member of Student Committee of Placements Student Coordinator of Foreign Language Committee of IMT Hyderabad

Bachelor Of Technology (B.Tech.), Information Technology, A