Multi faceted leader with extensive leadership experience in team development, process and productivity improvements, performance management and curriculum design.

Manages the functioning and day-to-day activities of groups.Establish precise targets and key performance indicators for the team.Assign objectives and duties to others and guarantee that they accomplish their goals on a daily, weekly, and monthly basis.Good in attrition & shrinkage.Conducted performance reviews on a regular basis. Motivated the team.Determine the necessary training needs and provide information on actions taken.Pay attention to the suggestions and opinions of colleagues, and deal with any issues or disagreements that may arise.In charge of distributing the schedule to the members of the team.Gives recommendations to improve procedures for management.

Set clear objectives, define roles and responsibilities and ensure each team member aligns with the team’s vision.Communicate expectations, goals and feedback to the group regularly and resolve any concerns or issues actively.Identify and address conflicts early, facilitating discussions and finding satisfactory solutions for all parties involved.Recognise and reward good performance, provide feedback and encourage professional development.Support team members’ professional development by providing opportunities for training and growth.Ensure team compliance with company policies and procedures.Support and guide team members to ensure they meet their individual targets and KPIs.Generate reports on team performance and provide regular updates to senior management.