-Lead a team of three Senior CSMs, Together, we're on a mission to achieve our next milestone of $5 million in revenue growth through strategic onboarding management and proactive customer engagement.- Deeply involved in onboarding key clients such as Jiocoupons, Shooglo, Aditya Birla Capital,etc. ensuring they receive the support and guidance needed to thrive with our products and services.-Conducting engaging product demonstrations, showcasing the value and capabilities of our offerings.

Managing a team global team of 6 CSMs, hiring and training CSM talentA results-driven professional with a proven track record of successfully scaling ARR to 600K in MMP products.Help helping high-profile clients such as Bankopen, Neo bank, Gromo, Indiaplays. to grow in MMPHelp Internal team over FB and GA integration.Complete QBR , to help client to upsell.Gather CUD Report from Team and generate region based report for stakeholder. And Help team to reduce Churn.Escalate 3rd party integration.

Scaled the Trackier ARR from $500k to $3MScaling the CSM team, installing best practices, automating ticket resolution -Focussed force on onboarding advertisers from Ecommerce, BFSI & Gaming Key advertiser accounts onboarded: OKcupid, Flipkart, ICICI, Angel Broking

Product demonstrations with requirement gathering and assimilating the development team with key directives. Laid down the foundation blocks of the Trackier CSM effort Consolidating the first $500k ARR mark .Onboarding key accounts like GroupM US, Dentsu & Publicis group.

Working as a Sr. Product specialist in SAAS company.- Provide Demo to the client, Direct one-to-one Meeting/Call to C level clients, VP, Director.and So... Direct report to CEO and Managment.- Working on CRM.- R&D on current Application .. Research on Market to understand the products need & work on client the requirement to customize the current Application.

Knowledge on AWS(Amazon) Cloud , Big data , Hadoop, As well as Asp.net MVC