Subham Samaddar Email & Phone Number

Jamshedpur, Jh, In

Kolkata, West Bengal, India

Only if the job of a teacher was limited to teaching. Preparing tiny humans for the real world and yet safeguarding the sanctity of their innocence and expanding the limits of their imagination requires hours of planning and execution. Lesson plans need to be made to make learning fun, meaningful and yet thought provoking for the children. They need to understand the why of what they are learning along with the what, how and when. As a teacher I am required to assess their existing level of mastery based on our well researched assessments and classify them into categories as per their level of attained rigour. The task of planning, curriculum development, differentiated lesson planning begins thereafter.

As a Business Development Associate at Antarctica Global, I am part of a dynamic team dedicated to driving the growth and expansion of our software development startup. In my first week, I completed comprehensive training in crucial areas, including lead generation and the identification of potential media and finance partners.Key Responsibilities:Lead Generation: I am responsible for identifying and reaching out to prospective clients and partners through various channels, leveraging the latest tools and strategies to create a robust pipeline of opportunities.Partner Identification: I specialize in recognizing and nurturing potential media and finance partnerships, focusing on developing mutually beneficial relationships to enhance our market presence and financial performance.Skills Acquired and Developed:Lead Generation: I have acquired essential skills in lead generation, including the utilization of various platforms and methodologies to discover and engage potential clients.Partnership Identification: I have gained insights into identifying strategic partnerships, particularly in the media and finance sectors, to bolster our business growth.Networking: Through my role, I am continually enhancing my networking skills, as I connect with professionals and organizations within our industry to foster collaboration and expand our reach.Data Analysis: I have started to develop a proficiency in analyzing data to identify market trends, which helps in making informed decisions related to business development.Communication: My role involves regular communication with potential clients and partners, strengthening my ability to articulate our value proposition and build meaningful business relationships.I am excited to be part of the Antarctica Global team, and I look forward to contributing to our mission of delivering innovative software solutions while continuously expanding our market presence. Stay tuned for updates on my professional journey!

As an Audit Assistant at Deloitte USI, Hyderabad, I had the privilege of working in the consumer cluster under the guidance of a supportive manager and experienced seniors. I joined as an Audit Assistant 1 and progressed to Audit Assistant 2 during my tenure.Key Responsibilities:1. Conducted initial preparation work for audits, including attending meetings with US Professionals and client representatives.2. Created audit files, working papers, and test worksheets to ensure a structured and organized approach to the audit process.3. Collaborated with the audit team to determine the appropriate audit tests and calculate thresholds for sample testing.4. Contacted clients to request relevant samples for testing and performed sample testing or detailed testing as required.5. Completed audit workpapers, ensuring accuracy and compliance with Deloitte's standards, for review by senior team members and managers.6. Utilized Deloitte USI's in-house audit tools to streamline processes and enhance efficiency in audit procedures.7. Actively participated in Deloitte's philanthropic initiatives, such as recording audio books for children, demonstrating a commitment to social responsibility.8. Attended online company meetings, including those involving the CEO of Deloitte USI from the United States, to stay updated on company-wide developments and initiatives.Throughout my time at Deloitte USI, I gained valuable experience in auditing and developed a strong understanding of audit methodologies and best practices. I collaborated closely with a diverse and talented team, fostering a collaborative work environment that encouraged knowledge sharing and growth.Additionally, I had the opportunity to contribute to Deloitte's philanthropic efforts, reinforcing the firm's commitment to making a positive impact in the community.

Kolkata, West Bengal, India

As a Customer Service Executive at Concentrix Daksh India, I had the opportunity to work on the Jio Process, serving as a key point of contact for customers of one of India's largest telecom companies. In this role, I handled customer complaints and queries, ensuring timely and effective resolution while maintaining a high level of customer satisfaction.Key Responsibilities:Interacted with customers through various channels (phone, email, chat) to address their concerns, resolve complaints, and provide assistance with Jio telecom services.Demonstrated proficiency in handling customer inquiries related to billing, network issues, and product features in English, Hindi and Bengali.Utilized active listening and effective communication skills to empathize with customers and provide personalized solutions, ensuring a positive customer experience.Collaborated with cross-functional teams, including technical support, billing, and sales, to escalate and resolve complex customer issues in a timely manner.Maintained accurate and detailed records of customer interactions and transactions in the company's CRM system, ensuring proper documentation and follow-up.Strived to achieve key performance indicators (KPIs) and service level agreements (SLAs), meeting or exceeding set targets to consistently deliver exceptional customer service.Working in a fast-paced and dynamic environment, I developed strong problem-solving skills and the ability to adapt quickly to changing situations. I also gained a deep understanding of the telecom industry, honed my multitasking abilities, and developed a customer-centric approach to service delivery.Overall, my experience at Concentrix Daksh India provided me with valuable insights into customer service operations within a large-scale telecom company and equipped me with the skills necessary to effectively handle customer inquiries and ensure customer satisfaction.

Master'S Degree, Finance And Financial Management Services, 77%

Bachelor Of Commerce - Bcom, Accounting And Finance, 73%

Matriculation, Commerce, 91%

10Th Matriculation, Commerce, 93%