Monitor ETD /ETA with airlines/handling agents and ensure freight has Departed as per schedule and update the customers.Provide freight solutions to customers for land, sea and air freight.Liaise directly with Customers/Logistics to resolve exceptions or discrepanciesEffectively resolved problems and made decisions related to transport and support activities.Follow up on Sea Air shipments, maintain DSR.Selected carriers according to specific customer requirements, arranging… Show more Monitor ETD /ETA with airlines/handling agents and ensure freight has Departed as per schedule and update the customers.Provide freight solutions to customers for land, sea and air freight.Liaise directly with Customers/Logistics to resolve exceptions or discrepanciesEffectively resolved problems and made decisions related to transport and support activities.Follow up on Sea Air shipments, maintain DSR.Selected carriers according to specific customer requirements, arranging cost-effective, timely transport provisions.Maintained and built positive client relationships.Resolve complaints and respond to queries within agreed timelinesCoordinate with clients regarding freight clearance instruction, type of Bill of Entry and ensure correct documentation for customs clearanceCoordinate with third parties, sales and finance to meet operational requirements.Resolve issues regarding damage/ claims and ensure to escalate these issues on timely manner. Show less

Administrative activities concerning the, processing, documentation and handling of all incoming containers and vessels.Maintaining contacts with other departments.Maintaining contacts with customers, transporters, principal, stevedore, agents and customs.Arranging transport via our inter-modal organization.Solving of queries, reporting to responsible persons.All activities concerning the creation, processing and handling of an inboundvessel.Reporting to… Show more Administrative activities concerning the, processing, documentation and handling of all incoming containers and vessels.Maintaining contacts with other departments.Maintaining contacts with customers, transporters, principal, stevedore, agents and customs.Arranging transport via our inter-modal organization.Solving of queries, reporting to responsible persons.All activities concerning the creation, processing and handling of an inboundvessel.Reporting to senior.Manage activities within deadlines. Show less

Prepared Pre shipment & Post shipment documents.Sourced H.S codes and Duty Structure from Tariff books and online portalsPrepared checklist of Export and Import.Performed the Online filing of Bill of Entry & Shipping Bill with ONS software & ICEGATE.Co-ordinates with the shipping line for shipment status.Knowledge of NHAVA SHEVA Customs and CFS OperationsCoordinating with Delivery Agents / Transporter for Delivery of Shipments & Planning for Delivery.