MIS reporting by using MS Excel & VBA (Macro) at Operational and Client level.• Reviews data to ensure data integrity, accuracy and validity.• Resolved issues related to financial processing of claims on a daily basis.• Responsible for maintaining the log file for the entire project worked by all the team members.• Deliver end products maintaining quick turnaround times and highest quality standards execute quick turnaround work in MS Excel which involves VBA• Generating & maintaining day to day MIS Data and updating the management. • Automated the Critical Reports and generate the reports within short span of time. • Created lot of Macro’s for the process improvement • Performed testing, maintenance, debugging and documentation for every process

Reporting as a Case Analyst.• Order process via Siebel 8.x and back end performed via Linux tool.• Focusing mainly into the Mobile Product handling several cases in a daily basis.• Siebel CRM is to view the customer’s information and placing an order from our end with the help of interaction which reflect on the Siebel, cases has to process in a right way else which leads to Error – Provisioning.• Uploading Dump and pulling out report and analyzing in MS Excel using functions like VLOOKUP, HLOOKUP, Pivot table and basic Formulas.• MIS preparation, tracker updates and report generation pertained to relevant projects involved.• Retrieve reports and perform validations and reconciliation using MS Excel• Perform critical reconciliations on daily, weekly and monthly basis.

• All the activation and Reactivation of services.• Uploading Dump and pulling out report and analyzing• Handling escalations and complaints related in provisioning.