Worked as technical support engineer for Acoulite which is well established as a designer in the field of lighting,lighting controls and acoustics products in the Middle East region based in Dubai and branches in Abu Dhabi,Qatar,KSA and Kuwait.My role involves technical site supports, after sales supports, managing technical team workshop and handling fabrication of custom made products, installation of the products, pre-installation meetings with contractors and clients, preparing and issuing out site reports to clients and senior project managers, testing products and testing/commissioning lighting control systems.Familiar with:-1- Resolving technical issues, accessing the impact of it and communicating the same with Manufacturers, internal departments and clients to improve and avoid high, expansive failure in the field.2- Installations, trouble shootings and powering up most of the lighting products from the European, US and UK based lighting manufacturers.3- Analyze and figure out alternative components and its testing for closing the projects after sales issues.4- Participating in analytical, experimental or investigative work in order to analyze and finding out the failure and compatibility issues with regard to light fittings control gear with or without dimmer systems. According to that, will bring high issue resolution capability to bring the optimum solutions and services for our clients.5- Able to forge strong client relationship with excellent services.6- Encourages team work, innovate ideas and tacking care of improving faults on the projects.7- Energetic, competitive achiever who can inspire and motivate team members and successfully manage multiple tasks and priorities.

My role here was installation of products, preparing and issuing out site reports to the project managers, logistics supports, after sales deliveries and technical site supports.