16+ Years of Experience in life insurance billing and reporting.Expertise in various domain such as data analysis, Back-office operation management, process improvement.Excellent in Advanced excel, Macro/VBA, SQL, Power BI, PowerPoint presentations and Visio.Lean Six Sigma YB Certified from MetLife Global Operations Support Centre. LOMA 289, LOMA 291 CertifiedExperienced in CMMI level 5 audit. Demonstrated strength in continuous process improvement, operating efficiency and customer satisfaction. Expertise in Customer relations, Insurance operations and Team handling.
Listed skills include Team Management, Process Improvement, Analysis, Mis, and 11 others.