Subhash Kumar Email & Phone Number

Chennai, Tamil Nadu, India

Key Responsibilities:• Handling Hub and Operations Activity.• Handling 160 tonnes of Incoming and Outgoing consignment per day.• Managing 8 Route Line Haul vehicles• Receive the incoming shipment arrange to get delivered on EDD (Expected Date of Delivery) maintain more than 92% service level and Arrival V/S Delivery 75%.• All undelivered shipment should be updated in system with Proper NDR (Non Delivery Reason).• Coordination on Pickup i.e. Regular as well as call pickup should be done with in the time mapped with the Clients no exception i.e. zero miss pickup.• Coordinating the team for collection from Business Associate COD (Cash on Delivery) and FOD (Freight on Delivery) payments and the same to forward to destination and deposit at bank on daily basis• Monitor to get Quality Check of the Documents attached to the shipment and Manifest the shipments to the Hub.• Monitor to get scan all outbound shipment.• On time Departure of LH ( Line Haul) Vehicles .Key Achievements: • Achieving 95% on pickup and delivery.• On time departure of LH vehicle 95% and 100% Capacity utilisation.• Maintain customer in line with Organizational commitment.

Chennai, Tamil Nadu, India

Key Responsibilities:• Receive the incoming shipment and arrange to get delivered in stipulated time period and should be attempt for delivery on the same day.• All undelivered shipment should be updated in system as delivery exception.• Maintain the time card for all the couriers.• Check the pickup list update to the courier at equal interval so that all the pickup raised in the day i.e. Regular as well as call pickup should be done with in the time mapped in the pickup card no exception i.e. zero miss pickup.• Pickup and Delivery details to be get updated in system immediately in specified time interval.• Reconciliation of the collection from couriers and vendor for ROD (Reimbursement on Duty Tax) & COD (Cash on Delivery) payments and the same to get entered in system on the same day.• Monitor to get Quality Check of the Documents attached to the shipment and Manifest the shipments to the Hub.• Monitor to get scan and imaging of all documents attached to the outbound shipment.• Maintain 100% FAMIS (Field Activity Management Information System) entry with accurate datas.Key Achievements:• Achieving 100% on pickup and delivery.• Maintain forwarding of COD and FOD amount.• Ensuring customer satisfaction in line with Organizational commitment.• Maintain DEPS (Damage Extra Short Package) free till date.

Chennai, Tamil Nadu, India

Key Responsibilities:• Responsible for achieving budgeted targets of Revenue &Collections of Poonamallee Branches.• New Business Development from my territory.• To guide Executives and motivates them to achieve their Revenue/Collection Targets.• Customer Relationship Management.• Co-ordination with Operations team for better customer satisfaction & cost-effective transportation requirements.• To appoint New Franchises.Key Achievements:• Achieving 95% and above in revenue generation and 100% Collection Target.• New Business Development.• Ensured customer satisfaction in line with organizational commitment.• Ensured that Franchises should achieve their revenue and collection targets with proper supports.

Chennai, Tamil Nadu, India

Key Responsibilities:• Responsible for achieving budgeted targets of Revenue & Collections.• Customer Relationship Management.• To guide 3 Franchises and motivates them to achieve their revenue/collection targets.• Co-ordination with operations team for better customer satisfaction and cost-effective transportation requirements.Key Achievements:• Achieving 95% and above in revenue generation.• Ensured customer satisfaction in line with organizational commitment.• Ensured that the Franchises achieved their revenue and collection targets.

Chennai, Tamil Nadu, India

Key Responsibilities:• Responsible for achieving budgeted targets of Revenue and collections.• Customer Relationship Management.• Motivating Business Associates to increase the volume of biz in their territory.• To guide a team of 3 and motivate them to achieve their Revenue/Collection targets.• Co-ordination with Operations team for better customer satisfaction and cost -effective transportation requirements.• Responsible for handling the E- Commerce Requirements of SIFY LIMITED for their portal Sifymall.com as an LSP coordinator.Key Achievements:• Achieving 95% and above in revenue generation and collections.• Ensured customer satisfaction in line with organizational commitment.• Ensuring that the team achievements in terms of service and satisfaction of key accounts clients.• One of the few people selected on All India basis to be named as “Super Achiever” for two consecutive months based on business and collection Target Achievements.