Subhash Tom Email & Phone Number

Niyama Private Island

Niyama Private Islands Maldives

Dubai

Experience of territorial marketing, account management and client relations and retention.Writing detailed sales forecast report for senior company managers.Gathering industry data and analyzing spend patterns to highlight the potential for future growth.Communicating new products to potential clients.Proven ability to maximize sales opportunities by creating professional sales script and building rapport with potential new and also existing customers.

Nigeria

Directed daily warehousing activities.Established operational procedures for activities, such as verification of incoming and outgoing shipments, handling and disposition of materials and keeping warehouse inventory current.Wrote, designed and produced storage procedures.Was instrumental in streamlining the shipping and receiving procedures.Conferred with department heads to ensure coordination of warehouse activities with activities such as production, sales, and purchasing.Trained existing staff in basic warehouse operations.Supervised two employees, scheduled shipments, resolved supply issues, and determined warehouse operation procedures.

Dubai

House Keeping In charge on Night hours • Prepare daily revenue reports• Run audit reports for the front office system• Make corrections and adjustments to books• Enter all pertinent information into a prescribed bookkeeping system• Balance all revenue and settlement accounts• Provide relief support to the front desk officer• Transmit credit card batches

• Supervised housekeeping and laundry personnel; hiring, firing, performance assessments, training and development• Maintained efficiency and labor cost goals• Ensured quality services are rendered in meeting guest requirements• Scheduled staff in keeping with labor standards and forecasted tenure• Enforced policies and procedures• Monitored and maintained level of sanitation in rooms, storage areas, laundry and restrooms• Enforced set procedures for the acceptance, safety, and return on guest lost and found items• Helped in development of the yearly budget• Monitored performance against plan• Maintained room quality derived from hotel objectives

Munnar, Kerala, India

• Supervised housekeeping and laundry personnel; hiring, firing, performance assessments, training and development• Maintained efficiency and labor cost goals• Ensured quality services are rendered in meeting guest requirements• Scheduled staff in keeping with labor standards and forecasted tenure• Enforced policies and procedures• Monitored and maintained level of sanitation in rooms, storage areas, laundry and restrooms• Enforced set procedures for the acceptance, safety, and return on guest lost and found items• Helped in development of the yearly budget• Monitored performance against plan• Maintained room quality derived from hotel objectives

Kumarakom, Kerala, India

• Inspect level of cleanliness and report issues to the management• Assist in scheduling of staffs according to projected staffing requirements• Respond to guests’ requests and complaints• Report needed repairs to the maintenance staff• Coordinate supplies of linen etc. in order to maintain sufficiency• Report lost and found articles• Maintain linen carts and supplies as necessary

Kollam, Kerala, India

• Cleaned a segment of guest rooms as per the organization’s standards• Changed bed linens, swap towels and facecloths and refill toilet tissue, complimentary toiletries and refreshments offered for retailing in the rooms minibars• Maintained state and sanitation of guest rooms and their environment• Provided night service (restore rooms in the evening) when necessary• Ensured that all reprocess is undertaken on a every day basis• Cleaned and stocked linen cabinet at the end of the shift• Reported any maintenance imperfection in guest rooms and nearby areas to housekeeping staff

Ernakulam, Kerala, India

• Cleaned a segment of guest rooms as per the organization’s standards• Changed bed linens, swap towels and facecloths and refill toilet tissue,complimentary toiletries and refreshments offered for retailing in the rooms’minibars• Maintained state and sanitation of guest rooms and their environment• Provided night service (restore rooms in the evening) when necessary• Ensured that all reprocess is undertaken on a every day basis• Cleaned and stocked linen cabinet at the end of the shift• Reported any maintenance imperfection in guest rooms and nearby areas to housekeeping staff

Graduate Diploma In Business Administration, A Grade

Hotel Management, Passed

Higher Secondary, Science & Mathematics, Passed

Secondary School