Performed comprehensive testing of Lead Management and Case Management functionalitiesimplemented on Salesforce platform.• Conducted thorough testing of configurations, automations and Data Sharing & Security.• Utilized Selenium automation tool to create and maintain automated test scripts, enhancing testingefficiency and coverage.• Performed cross-browser and cross-device testing to ensure compatibility and responsivenessacross different browsers and devices.• Understanding test requirements and designing test cases accordingly.• Leveraged expertise in STLC, SDLC, and testing methodologies to manage and execute full testcycles, ensuring thorough validation and quality assurance.• Collaborated with Developers and Business Analysts to understand requirements, provide feedback,and support defect resolution.