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Subheesh Parappuravan , Pmp®, Itil® V4 Email & Phone Number
Project Manager – E2E QA Expert
at
du
1 work email found
@huawei.com
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Project Manager – E2E QA Expert
Location
Dubai, United Arab Emirates, United Arab Emirates
Company size
Who is Subheesh Parappuravan , Pmp®, Itil® V4? Overview
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Quick answer
Subheesh Parappuravan , Pmp®, Itil® V4 is listed as Project Manager – E2E QA Expert at du, a company with 6982 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a work email signal at huawei.com and a matched LinkedIn profile for Subheesh Parappuravan , Pmp®, Itil® V4.
Subheesh Parappuravan , Pmp®, Itil® V4 previously worked as Service Delivery Manager at Du and Back Office Manager at Huawei Technologies India. Subheesh Parappuravan , Pmp®, Itil® V4 holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from Anna University Chennai.
Company email context
Email format at du
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*@huawei.com
68% confidence
AeroLeads found 1 current-domain work email signal for Subheesh Parappuravan , Pmp®, Itil® V4. Compare company email patterns before reaching out.
Profile bio
About Subheesh Parappuravan , Pmp®, Itil® V4
A dynamic Service Delivery and Project Manager with over 17 years in telecom operations, IT service management, and compliance, passionate about achieving operational excellence and enhancing customer satisfaction. With a strong foundation in end-to-end service delivery and strategic project management, I drive initiatives that improve efficiency, optimize costs, and elevate service quality. My experience spans SLA management, vendor coordination, digital transformation, and process optimization—all integral to delivering measurable business results.Currently serving as a Service Delivery Manager at du, I bring deep expertise in aligning service delivery with organizational and client goals. My certifications in PMP and ITIL support my commitment to structured, high-impact project management and service operations. Some key achievements include successfully managing large-scale projects, such as the IMPZ data center migration, reducing operational costs through resource optimization, and implementing compliance standards that strengthen service quality.Key Skills & Expertise:Service Delivery & Operational Excellence: Skilled in end-to-end service management that meets or exceeds SLAs and KPIs.Digital Transformation: Led initiatives that automate workflows, enhance service quality, and reduce manual efforts for a more efficient operation.Project & Program Management: Extensive experience in managing complex, high-impact projects from initiation through delivery, ensuring they meet scope, time, and budget targets.Vendor & Stakeholder Management: Adept at fostering strategic relationships and enforcing SLA compliance to maximize client value and satisfaction.Risk & Compliance Management: Expertise in risk mitigation, compliance audits, and embedding standards (ISO, TL9000, PCI DSS) to drive operational integrity.Service Delivery Optimization | SLA Management | KPI Adherence | Vendor Management | Quality Assurance | Risk Management | Compliance Audits (ISO, TL9000, PCI DSS) | Change Management | IT Service Management | Operational Efficiency | OPEX and CAPEX Savings | Digital Transformation | Stakeholder Engagement | Resource Allocation | Cross-functional Team Leadership | Incident and Problem Management | Customer Satisfaction | Telecom Network Operations (2G/3G/4G/5G) | Technical Project Management | Project Lifecycle Management | Automation | Project Planning & Scheduling | Process Improvement | Risk Mitigation Strategies | PMP Certified | ITIL certified | Tools Expertise: Jira, Confluence, SharePoint, MS Project, Power BI#OpenToWork
Listed skills include Rf, Transmission, Mpls, Nms, and 24 others.
Current workplace
Subheesh Parappuravan , Pmp®, Itil® V4's current company
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8 roles
Subheesh Parappuravan , Pmp®, Itil® V4 work experience
A career timeline built from the work history available for this profile.
Service Delivery Manager
Current- Directed end-to-end service delivery for Network and IT, ensuring all SLAs and KPIs were met or exceeded.
- Spearheaded operational compliance initiatives that achieved a 60% reduction in compliance issues and enhanced service quality.
- Coordinated with vendors to ensure on time delivery, monitor performance, negotiate contracts, and address service credits and liquidated damages.
- Developed and implemented change management processes, reducing downtime and improving service continuity.
- Achieved significant OPEX savings by optimizing asset management, digitalizing workflows, and reducing manual tasks.
- Provided senior management with actionable reports and data insights on operational performance and compliance.Key Achievements:
Mar 2016 - Present
Back Office Manager
- Managed the seamless transition of service delivery operations, ensuring uninterrupted service for Vodafone Qatar.
- Recruited and onboarded 100+ technical resources, providing the necessary training for team proficiency.
- Ensured high service quality by implementing best practices in incident and problem management, reducing mean time to resolve (MTTR) and enhancing client satisfaction.
- Conducted knowledge transfer sessions and developed process documentation for continuity and consistency in service delivery.
Jun 2015 - Mar 2016
L3 Support Team Leader
- Provided L3 support in a multivendor environment, handling high-level incidents and managing escalations to meet SLAs.
- Played a key role in vendor management, coordinating resources to optimize technical operations and improve uptime.
- Contributed to significant process improvements that reduced system downtime and enhanced overall network reliability.
Jun 2013 - Jun 2015
Zonal Technical Manager
- Directed regional service delivery and network operations, including 3G and 4G deployments, ensuring SLA compliance.
- Successfully implemented OPEX-saving strategies, achieving cost savings and increasing operational efficiency.
- Acted as a liaison between technical teams and senior management to align service goals with organizational objectives.
Feb 2009 - Jun 2013
Network Operations Engineer
- Ensured network uptime and handled incident resolution for Bharti Airtel, maintaining high service levels.
- Conducted proactive maintenance and network optimization, contributing to service continuity and customer satisfaction.
Jan 2008 - Feb 2009
Graduate Engineer
Tata Tele Services Limited
- Supported network transmission projects, resolving incidents and ensuring service quality within SLA parameters.
- Played a role in network upgrades and preventative maintenance, enhancing network performance and reliability.
Jun 2007 - Jan 2008
Project Fellow
British Telecom Professional Services
study project in MPLS network consolidation
Nov 2006 - Feb 2007
Team & coworkers
Colleagues at du
Other employees you can reach at du.ae. View company contacts for 6982 employees →
MJ
Mary Jane Badong
Colleague at Du
United Arab Emirates, United Arab Emirates
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JK
Jaspreet Kaur
Colleague at Du
Delhi, India, India
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HA
Hussein Abdul-Rahman
Colleague at Du
Sharjah, Sharjah Emirate, United Arab Emirates, United Arab Emirates
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MH
Mohammed Haseeb
Colleague at Du
Dubai, United Arab Emirates, United Arab Emirates
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MS
Misbah Syed Mashkoorul Haque
Colleague at Du
United Arab Emirates, United Arab Emirates
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KE
Katherynn Evans
Colleague at Du
United Arab Emirates, United Arab Emirates
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SA
Sameer Ahmad
Colleague at Du
Jammu & Kashmir, India, India
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MM
Mdyuzi Mdyuzi
Colleague at Du
United States, United States
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HW
Hussein Wais
Colleague at Du
United Arab Emirates, United Arab Emirates
View →
SO
Sana Oubari
Colleague at Du
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
View →
Mary Jane Badong
Colleague at Du
United Arab Emirates, United Arab Emirates
View →
JK
Jaspreet Kaur
Colleague at Du
Delhi, India, India
View →
HA
Hussein Abdul-Rahman
Colleague at Du
Sharjah, Sharjah Emirate, United Arab Emirates, United Arab Emirates
View →
MH
Mohammed Haseeb
Colleague at Du
Dubai, United Arab Emirates, United Arab Emirates
View →
MS
Misbah Syed Mashkoorul Haque
Colleague at Du
United Arab Emirates, United Arab Emirates
View →
KE
Katherynn Evans
Colleague at Du
United Arab Emirates, United Arab Emirates
View →
SA
Sameer Ahmad
Colleague at Du
Jammu & Kashmir, India, India
View →
MM
Mdyuzi Mdyuzi
Colleague at Du
United States, United States
View →
HW
Hussein Wais
Colleague at Du
United Arab Emirates, United Arab Emirates
View →
SO
Sana Oubari
Colleague at Du
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
View →
2 education records
Subheesh Parappuravan , Pmp®, Itil® V4 education
Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering
Bachelor Of Engineering, Electronics & Communication Engineering
Annai Mathammal Sheela Engineering College, Under Anna University
FAQ
Frequently asked questions about Subheesh Parappuravan , Pmp®, Itil® V4
Quick answers generated from the profile data available on this page.
What company does Subheesh Parappuravan , Pmp®, Itil® V4 work for?
Subheesh Parappuravan , Pmp®, Itil® V4 works for du.
What is Subheesh Parappuravan , Pmp®, Itil® V4's role at du?
Subheesh Parappuravan , Pmp®, Itil® V4 is listed as Project Manager – E2E QA Expert at du.
What is Subheesh Parappuravan , Pmp®, Itil® V4's email address?
AeroLeads has found 1 work email signal at @huawei.com for Subheesh Parappuravan , Pmp®, Itil® V4 at du.
Where is Subheesh Parappuravan , Pmp®, Itil® V4 based?
Subheesh Parappuravan , Pmp®, Itil® V4 is based in Dubai, United Arab Emirates, United Arab Emirates while working with du.
What companies has Subheesh Parappuravan , Pmp®, Itil® V4 worked for?
Subheesh Parappuravan , Pmp®, Itil® V4 has worked for Du, Huawei Technologies India, Ericsson, Huawei Telecommunications India Pvt. Ltd, and Tata Tele Services Limited.
Who are Subheesh Parappuravan , Pmp®, Itil® V4's colleagues at du?
Subheesh Parappuravan , Pmp®, Itil® V4's colleagues at du include Mary Jane Badong, Jaspreet Kaur, Hussein Abdul-Rahman, Mohammed Haseeb, and Misbah Syed Mashkoorul Haque.
How can I contact Subheesh Parappuravan , Pmp®, Itil® V4?
You can use AeroLeads to view verified contact signals for Subheesh Parappuravan , Pmp®, Itil® V4 at du, including work email, phone, and LinkedIn data when available.
What schools did Subheesh Parappuravan , Pmp®, Itil® V4 attend?
Subheesh Parappuravan , Pmp®, Itil® V4 holds Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering from Anna University Chennai.
What skills is Subheesh Parappuravan , Pmp®, Itil® V4 known for?
Subheesh Parappuravan , Pmp®, Itil® V4 is listed with skills including Rf, Transmission, Mpls, Nms, Lcas, Computer Network Operations, Microwave Links, and Cdma2000.
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