Subhendu Chatterjee

Subhendu Chatterjee Email and Phone Number

Delivery Head SMID, Wholesale IT, HSBC @ HSBC Global Banking and Markets
london, greater london, united kingdom
Subhendu Chatterjee's Location
Pune, Maharashtra, India, India
Subhendu Chatterjee's Contact Details

Subhendu Chatterjee work email

Subhendu Chatterjee personal email

About Subhendu Chatterjee

o Over 20 years of Experience in the software industry.o Globally accountable for Service Delivery.o Experienced in managing senior stakeholder expectations and building relationships.o Managed Engineering teams involved in s/w Development, Testing, Release & Environment Management and Production Support.o Performed in Leadership roles like Global Practice Owner for a function/practice and was responsible for shaping up the structure, operating model, career model, etc. for the function.o Product Development and Product Management. Customer focused work approach.o Experienced delivering Global Projects / Programs (both product/service and financials).o Collaborative approach seeker aiming delivery. Interacting with business and technical professionals based worldwide. o Strategy formulation and Specialization in Transition and setting up of new Teams / Practice / Capability / Centre of Excellence.o Expertise in providing savings through cost efficiencies.o Experience in delivering head count savings through automation and adoption of relevant technology and provesses.o Experienced in implementing and maintaining ITIL, Waterfall, Agile & Kanban based Methodologies/Frameworks.o Experienced in Resource, Vendor & Contract Management.o Experience in driving continuous improvement agenda for a business unit. o Exposure to leadership and strategic decision making as part of a Global Management Team.o Exposure to Settlement Systems in a Stock Market, Risk Management, Asset Management and Operations in Investment Banks.

Subhendu Chatterjee's Current Company Details
HSBC Global Banking and Markets

Hsbc Global Banking And Markets

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Delivery Head SMID, Wholesale IT, HSBC
london, greater london, united kingdom
Website:
hsbc.com
Employees:
192615
Subhendu Chatterjee Work Experience Details
  • Hsbc Global Banking And Markets
    Delivery Head
    Hsbc Global Banking And Markets Sep 2016 - Present
    Pune Area, India
    2021 - Till date- Responsibility for Service Management and Infrastructure Delivery for Wholesale IT, India - Globally Accountable for Resilience and Transformation programs. 2016 - 2021- Responsible for AMG IT, India.- Delivery owner for Risk, Finance, Sales and Marketing in AMG- Delivery owner for the Service Sustain portfolio- DevOps & Agile Advocate for AMG. Responsible for the adoption within Technology.- Global Owner for Release, Environment & Change Management.
  • Rbs Global Banking & Markets
    Vice President - Rbs, Gurgaon
    Rbs Global Banking & Markets Sep 2009 - Aug 2016
    Gurgaon, India
    Product Owner- Currently managing the delivery unit for Structured Data Archiving. - The delivery involves creation of data knowledge base liaising with the Data Architecture Team, records profiling liaising with the Records Management & Legal Teams, data ingestion & report creation.- The objective of the unit is to facilitate cost saves for the bank by making the source applications & infrastructure ready for decommission and at the same time act as a vehicle for risk mitigation.- Submitted budgets, managed contracts, setup the governance board & the operating model.- Instrumental in increasing the scope, the capability & the efficiency of the team.Delivery Owner- Responsible for the End to End Project Management of a lot of Regulatory Projects, Legacy Rationalisation Programs along with other Investment Projects/Programs. The responsibilities include Resource planning, Delivery management, People Management, Contract Management, Vendor management, Stakeholder Management, Infrastructure Management & Capability Development.Function Head – REM & QA- Responsible for setting-up the Release & Environment Management Function for a business unit from scratch. This includes forming the operating structure & governance, defining the responsibilities & scope, implementing ITIL compliant processes, quality gates, KPIs, SLEs and reporting.- Globally accountable for service delivery & quality of the REM Function. This includes People Management/Leadership, Vendor/Contract Management, Providing savings through cost efficiencies & Driving the Continuous Improvement Agenda.- Played a key role in the Change Management Process.- Active participation in project prioritisation & resource planning as part of the Global Demand/Supply Board.- Responsible for defining the Career Model for REM as a Global Practice owner.- Responsible for running the REM centre of excellence.- Globally accountable for the service delivery & quality of the QA Function of a departmental unit.
  • Polaris Software Lab
    Project Manager - Bnp Paribas - Bir, Mumbai
    Polaris Software Lab Apr 2009 - Sep 2009
    Mumbai, India
    1. Responsible for setting up a team [from scratch] with the mission of optimising the data processing for 10 InfoCenters located globally.2. Responsible for building the proof of concept using Oracle, PL/SQL & UNIX.3. Responsible for optimizing the Korean InfoCentre.
  • Polaris Software Lab
    Project Manager - Ubs Risk It London
    Polaris Software Lab Oct 2006 - Apr 2009
    London, United Kingdom
    1. Responsible for forming up a Pre-Production, UAT, SIT & Dev Support Function for the Risk IT Department. The team was spread across London, Singapore and Stamford. 20+ applications built on heterogeneous infrastructure & technologies. The team was formed from scratch.2. Accountable and responsible for the Service Delivery & Service quality.3. End to End account management for Polaris. Financials for the accounts.4. Key role in the all software releases.5. Responsible for Streamlining of various support processes and for facilitating Problem & Incident Management in the entire non-production estate.6. Responsible for automation of repeatable and periodic tasks.7. Managing heterogeneous QA infrastructure. Facilitate auditing, capacity and performance testing. Ensuring optimum performance of all the applications in the domain. 8. IT and Business stakeholder management across the Globe.
  • Polaris Software Lab
    Project Lead - Ubs Risk It Singapore
    Polaris Software Lab Oct 2003 - Sep 2006
    Singapore
    1. Responsible for Leading a team of efficient software professionals for providing a 24*6 hours of service coverage under stringent timeframe deadlines.2. Project Leader and the first level of escalation for all system related issues as well as user query. Responsible for facilitating Problem Management & Incident Management.3. Key role in the all software releases – active participation in all change control boards.4. Administering data acquisition operations.5. Ensuring optimum performance of all the applications in the domain. Monitoring and maintaining the infrastructure of all the applications in the domain.6. Authorizing access to the data stored in the warehouse.7. Ensuring generation of business critical reports.8. Supporting users and troubleshoot on report requirements and system performance.9. Publishing Issue / Incident Reports to senior management.10. Initiatives to improve health of the applications by assiduous monitoring and issue tracking. 11. Implementing organizational policies and processes in the daily activities of the team.12. Design and develop utility scripts for increasing the quality and turn-around time for the team.
  • Cmc Ltd
    Systems Engineer - Calcutta Stock Exchange
    Cmc Ltd Jan 2000 - Oct 2003
    Worked as Systems Engineer for CMC Ltd at The Calcutta Stock Exchange.

Subhendu Chatterjee Skills

Unix Requirements Analysis Oracle Sdlc Integration Business Analysis Vendor Management Sybase Investment Banking Software Development Life Cycle Software Project Management Pre Sales Pl/sql Testing Itil Certified Management It Service Management Release Management Service Delivery Sql It Service Delivery Senior Stakeholder Management Global Delivery Requirements Gathering Incident Management Quality Assurance Solaris Informatica Data Warehousing Stakeholder Management It Strategy Resource Management People Management Cross Functional Team Building Offshoring It Outsourcing Insourcing Environment Management Performance Tuning Business Objects Hp Ux

Frequently Asked Questions about Subhendu Chatterjee

What company does Subhendu Chatterjee work for?

Subhendu Chatterjee works for Hsbc Global Banking And Markets

What is Subhendu Chatterjee's role at the current company?

Subhendu Chatterjee's current role is Delivery Head SMID, Wholesale IT, HSBC.

What is Subhendu Chatterjee's email address?

Subhendu Chatterjee's email address is su****@****rbs.com

What are some of Subhendu Chatterjee's interests?

Subhendu Chatterjee has interest in Social Services, Children, Education.

What skills is Subhendu Chatterjee known for?

Subhendu Chatterjee has skills like Unix, Requirements Analysis, Oracle, Sdlc, Integration, Business Analysis, Vendor Management, Sybase, Investment Banking, Software Development Life Cycle, Software Project Management, Pre Sales.

Who are Subhendu Chatterjee's colleagues?

Subhendu Chatterjee's colleagues are Rangi Jayasinghe, Himanshu Mishra, Jose Tavares, Manjunath Shekar, Ricardo Espejo Marin-Yaseli, Fang Xiaoqin, Alex Nicolaides.

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