Subhendu Sanyal Email & Phone Number

Kolkata, West Bengal, India

Responsible for end customer business for Industrial Gear boxes .

Kolkata, West Bengal, India

Responsible for resolution of Customer Complaints to the desired satisfaction level of customer and ensure customer delight.Responsible for Classical Service Business in Eastern Region which includes retrofit solutions in gear boxes, couplings, workshop repair and multibrand repairs.Responsible for development for digitalization business which includes condition monitoring solutions

Mumbai, Maharashtra, India

Responsible for resolution of Customer Complaints to the desired satisfaction level of customer and ensure customer delight.Responsible for Classical Service Business in Western Region which includes retrofit solutions in gear boxes, couplings, workshop repair and multibrand repairs.Responsible for development for digitalization business which includes condition monitoring solutions

Mumbai Area, India

Responsible for customer service support in western region which includes handling customer complaint and ensure customer satisfaction.Responsible for classical service business in Western Region including retrofit solutions, workshop repairs, multibrand repairs.Responsible for development of digitalization business in Western Region including condition monitoring solutions

Ahmedabad Area, India

Worked as a Service Region in Gujarat region.Primary responsibility of attending customer complaints and resolving the same to the satisfaction of customer.Responsible for lead generation and assisting territory manager in spare parts business in region.Involved in digitization process to educate our customers on benefits of maintenance procedure through online/mobile condition monitoring system.

Kharagpur Area, India

Involved in planning of day to day production activities and maintaining a smooth flow of internal components of Gear Box in Machine shop by optimum use of Machines such as Horizontal & Vertical Boring Machines, Milling , Hobbing , Flank Grinding Machines etc to suit the requirement of Assembly Line. Involved in design & manufacturing of Fixtures & Jigs to facilitate productivity.

Assisted senior Engineer’s in quality control and in-process inspection of products at different stages of manufacturing. Also involved in preparation of inspection plan, inspection and designing of jigs and fixtures. Actively involved in Quality control of products by through implementation of kaizen and Six Sigma Analysis.

Responsible for maintenance and efficient working of various heavy earth-moving machineries used in Open Cast mining operations such as Hydraulic Excavators (TATA HITACHI EX-210), Pay loaders (TWL-3036), Wagon drill (BVB-25), Compressor (XAH-210) etc