With over 25 plus years of experience in project management, I am currently the Head of Client Relationship Management and Delivery at IntersoftKK, a leading software development company in Japan. In this role, I oversee the end-to-end delivery of multiple projects for clients across various industries, ensuring quality, efficiency, and customer satisfaction. I also manage the communication and collaboration with the clients and the internal teams, providing business analysis, feedback, and support. I am a Project Manager, with strong skills in project delivery and coordination, as well as web development and design. I am passionate about creating innovative and user-friendly solutions that meet the needs and expectations of the clients and the users. I am also committed to continuous learning and improvement, and to fostering a positive and inclusive work environment. I am looking for opportunities to leverage my skills and expertise in CRM and Delivery and to contribute to the mission and vision of a dynamic and diverse organization.