Planogram creation for different Store Formats - 70 EBO, 415+ SIS:--Optimization of space for merchandise to increase sales on relevant items by category. -Responsible for concept, design and communication of window & in-store displays, mannequin styling as well as effective product merchandising by category. -Responsible for implementation of new season launches.- Preparing VM Calendar Plan-Coordinating with Operations & Marketing team to maximize the revenue - creating display for a positive influence on sales through VM interventions.-Responsible for the management of VM Assets. -Periodic store review and Training Store teams & SIS floor staff on Visual Merchandising concepts, guidelines. -Working with projects for designing new store layouts and planogram.- Handling VM from end to end for the brand.

My experience as a co-owner of Nyishi Collections highlights my entrepreneurial spirit and commitment to offering authentic, exclusive, eco-friendly, sustainable handloom and handcrafted products from weavers, artisans and craftsmen.

- Responsible for 20 stores in Karnataka.- To maintain VM standards inclusive of merchandise presentation as specified across all stores in the cluster.- To plan and execute all VM activities at the store level as per docket and timelines.- To ensure two way communication between HO and the regional teams.- To lead the VM training initiative at the stores.- New Store Operation - VM elements planning (inputs to NSO team) and facilitate the opening.- Monthly travel plan to be made and presented before start of every month.- All flagship store visits in the region to be covered twice every month.- Daily reports to be sent to the Regional Visual Merchandiser as per schedule, Weekly review with the Regional Business Manager/Cluster Manager to be done. - Monthly VM presentation to be made during the Monthly Business Review for our cluster.

- Responsible for conceptualizing design and execution of windows and focal points in the tore.- Planning, conceptualizing design and executing the events.- Ensure standardization of visual presentation of merchandise.- Management of signage for in – store and brands.- Space on Hire installation.- Cost monitoring for VM and ensuring spends are within the budgets provided.- Sourcing of props- Management of VM props and elements as well as Vendor Management.- Planning and execution for sales promotions within the store in respect to enlarge the number.- Weekly tracking of sale through the make -over done for a particular brand.- Training of VM Representatives.

Deliver and communicate visual concepts and strategies to promote retail brands, products and services in-store.Executing the visual displays and design decisions provided by Zonal Office.Delegate the day-to-day care of a store, making sure it is stocked, clean and ready to open. This work includes changing displays for new products and promotions as needed.Keeping a database on stock levels and considering new products as needed. Taking care of the VM standards being implemented in store.Maintaining the monthly budget provided.Responsible for visual displays, maintaining and changing signs, maintaining the cleanliness and functionality of fixtures, signage, lights, and equipment.

- Respond to order queries, billing queries and all other customer queries about the website and products over online chat, email and phone.- Document reports in trouble ticketing system and escalate to relevant department.- Sending e-mails / initiating chats with Customers (located worldwide) for clarification with respect to their orders.- Maintain and improve the customer knowledge base and help in the documentation process.- Coordinate with courier service providers to ensure proactive tracking and delivery of orders.- Handling the order accounts of Amazon.com as well as Amazon.in- Handling online chat support and sales.

- Monitoring the movement of stock and analyzing trends, customer purchasing behavior to forecast the sales. - Gathering information relating to customer reaction to the merchandise.- Planning the product range and putting together the orders in excel sheet.- Negotiating prices and orders with the designers and agreeing delivery terms.- Tracking the delivery of stocks and ensuring goods meet quality standards.- Setting prices and monitoring product sales activities.- Ensuring stock check activity at the end of every month.- Designing cards for various sales, promotions and other PR activities.- Helping with the visual display and planogram of the store.- Handling the Facebook page of Collage as admin.- Supervising the activities of online store of Collage.

Brand Communication: To study the marketing strategies of Reliance Trends and competitors through social media, print media as well as In-store communications.

Supply chain management in E-commerce.Merchandising and Quality check.

customer handling department