Subhrajit Karmakar Email and Phone Number

Managing the retail operations for Experience Centres and. other retail formats across Maharashtra, Goa, Tamilnadu, Kerala, Andhra and Telangana

Managing and implementing retail processes for the Experience Centre. Ensuring the customer first approach, partnering with teams across the business to deliver excellent retail customer experiences.

Customer Service Management: Nurturing as well as serving high valued clients with high customer satisfaction scores, Always ensured high standard of customer service and an apt solution provider for any kind of issues or requirementsSales: Understanding requirements, Ensuring timely sales presentation, effective nurturing, Proper Negotiations &successful closuresBusiness Development: Retail Walkin handling, Nurturing and follow up with Architects and Interior designers togenerate new leads. Designing & Estimation: Managing a team of designers, planning & timely preparation designs along with Costing &QuoteProject Management: Ensuring proper Service Drawings, Pre-sales & Post-sales planning & management with

Promoting pharmaceutical products and increasing sales. Worked for the Derma division of the companyCustomer Relationship management: Building relationship with customers (Doctors/Chemists/Stockists)Sales presentation and follow upNew product launch and management.Increased average sales of the territory from 50k to 2lacs per month.