Manage customer portfolios, service relationships, and used profiling analysis tools to identify cross-selling opportunities.Have NMLS #for initiating loans.Oversee entire loan process including application, origination, and closing.Maintain the vault, the ATM, and associate security procedures.Send and receive wire transfers, NMLS certify, handle client complaints, etc.Process all teller transactions and balance individual cash drawer, branch vault, and ATM.Serve as secondary contact for new account openings and problem resolution, cross-selling applicable products and services to clients and prospects.8.Complete account opening and loan origination process.Generate business through profiling, cross-selling and telemarketing within the community.Coordinate the development and management of appropriate personnel information, management database providing seamless integration with payroll and other school functions.Interview customers to obtain information need for opening checking, saving, IRA accounts, and renting safe-deposit boxes.Open, maintain and complete client direct IRA s through recommend mandatory distributions/letter of office trust distributions.Provide notary service upon request.

Got promoted 3 times . Also appreciated by my seniors.