• Assist members in ordering/refilling medication and enroll in mail delivery Pharmacy.• Look for ways to save members money by providing cost comparisons – retail pharmacy versus the mail-order pharmacy.As a Sales Advisor, you are fanatical about (committed to) customers via inbound calls, outbound calls, or through the internet for the purpose of enhancing their experience through education and/or enrolling their members in mail-order pharmacy.• Passionately help customers achieve the best experience with our client's services during each interaction, allowing you to reach your sales goals.• Spontaneously offer customized products or services as appropriate.• Commitment to continuous learning for maintaining a broad knowledge of client products and/or services.

Packing pharmaceutical products as per seasonal protocols;Working with each vendor’s shipping software to create waybills for specific locations;Verifying shipments are sent to the correct location and as per the expected delivery schedule;Assist with dispensing activities, such as filling and labelling medication;Assist with inventory activities, such as receiving orders and counting inventory weekly;Resolve payment or drug coverage issues with payers, including insurance companies, patient support programs, and patients;Work with financial information, including entering data into computer software, preparing invoices, and maintaining patient AR accounts;Participating in responding to communication from various stakeholders, including monitoring email accounts and answering phones; andDiligent and proactive monitoring of claims with issues, resolving before the patient dose date.

• Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes.• Ensuring accuracy of medications by calculating and measuring dosage of medicines in exact format as per Ministry of Health Oman guidelines.• Interpreted prescription orders, dispensed medications and counseled patients on drugs.• Educated patients about possible drug interactions and gave special administration instructions.• Maintained appropriate drug records and completed reports as necessary.• Checked medication bottles for proper labeling before allocating to patients.• Complied with strict health, industry and organizational regulations to maintain patient safety.• Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.• Verified safety and efficacy of medication usage by reporting adverse drug effects, medication errors and other quality issues.• Recommended OTC devices or medication options to help mitigate individual symptoms.• Evaluated appropriateness of drug therapy based on patient-specific factors and drug information.• Responded to questions and discussed side-effects of specific brand-name and generic pharmaceuticals.• Took ownership of pharmacy operations when needed, made superior decisions and met expectations for productivity, efficiency and accuracy.• Review of Stock to identify expired inventory.• Maintain all records required in accordance with legislation, standard of practice and policy.• Reported adverse drug events (ADE) and medication errors in alignment with regulatory policies and procedures.

Services existing accounts,obtains orders and establishes new accounts by planning and organizing daily work schedule to call on existing and potential sales outlets and other trade factorsAdjusts contents of sales presentations by studying the type of sales outlets or trade factorFocuses sales efforts by studying existing and potential volume of dealersSubmit orders by referring to to price lists and product literatureKeeps management informed by submitting activity and results reports such as daily call reports, weekly work plans,monthly and annual territory analysesMonitor competition by gathering current market place information on pricing,products delivery schedules and merchandising techniquesResolved customer complaints by investigating problems,developing solutions preparing reports and making recommendations to managementProvides historical records by maintaining records on area and customer salesContributed to learn effort by accomplishing related results as needed

• Performed standardized tests on organic and inorganic compounds to observe fundamental differences in properties.• Coordinated and performed analytical tests to comply with established standards and specifications.• Modified and adapted standard methods and procedures to solve analytical problems.• Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.• Repaired, calibrated and safely operated laboratory equipment to reduce costly instrument downtime.• Contributed to team discussions and new project initiatives to advance progress and optimize profitability.• Leveraged computerized management system and labeling process to conduct inventory of reagents, chemicals and supplies.• Assisted with collecting, identifying and packaging hazardous and non-hazardous waste products to comply with Resource Conservation and Recovery Act regulations.