Serving as the Senior IT Program Manager within the Electronic Health Record Modernization Integration Office (EHRM-IO) program. Ensuring the successful deployment and integration of electronic health record systems across various healthcare facilities. Providing strategic direction and oversight for deployment activities. Mentoring and manage a team of IT professionals, fostering a collaborative and high-performance work environment. Collaborate with the Director to develop and implement deployment strategies and plans. Ensure alignment of deployment activities with overall program goals and timelines. Coordinate with cross- functional teams, including clinical staff, IT support, and vendor partners, to ensure seamless deployment processes. Oversee the development and execution of deployment assurance plans, including risk management, quality assurance, and performance monitoring. Conduct readiness assessments and ensure all pre-deployment criteria are met. Monitor deployment activities to identify and resolve issues promptly, ensuring minimal disruption to healthcare operations. Act as a primary point of contact for stakeholders, providing regular updates and addressing concerns. Facilitate communication between the Deployment Assurance Team and other program teams, ensuring transparency and collaboration. Present deployment progress and outcomes to senior leadership and stakeholders. Identify opportunities for process improvements and implement best practices in deployment assurance. Conduct post-deployment reviews to capture lessons learned and refine deployment methodologies. Stay updated with industry trends and emerging technologies to enhance deployment strategies.

Served as the IT Project Manager for the Electronic Health Record Modernization Integration Office (EHRM IO) on the Oracle Cerner Millennium implementation project at the U.S. Department of Veterans Affairs (VA). Utilizing project management abilities to help lead and coordinate the implementation of Cerner EHR to all VA facilities across the country. Provide application configuration support for the Cerner Millennium applications. Drives all aspects of project management activity, including collaborating and coordinating across the organization. Lead a team of contractors and vendors for achieving ultimate success of the EHRM program. Track tasks, create accountability, monitor risk and escalate appropriately on a program level. Responsible for determining project requirements and priorities with the customer and develop project plan, schedule and milestones. Ensures that requirements are approved and signed-off by the customer within agreed upon timeframes. Responsible for acquisition and contract deliverables for the program. Reviews contract deliverables within area of responsibility with a Contracting Officers Representative (COR) certification. Ensures that the work is completed in accordance with the contract terms. Develop and maintain effective working relationships, as appropriate with VA/DoD stakeholders, Product Development customers. Provides accurate and timely responses to internal and external customers.

Serving as the US President appointed Board Member for the Selective Service System of State of Maryland. SSS Board Members are part of a group whose mission, upon a draft, will be to decide who among the registrants in their community will receive deferments, postponements, or exemptions from military service based on the individual registrant's circumstances and beliefs.

Serving as a Board Member for Veteran Entrepreneur Alliance (VEA) and helping Veterans reconnect and find success through entrepreneurship. VEA provides resources and support to those who are seeking to re-integrate themselves into the community through a business platform. By doing this, veterans not only re-establish a sense of purpose but are able to continue serving by supporting their community.

Served as a Project Manager in numerous complex projects in the organization including Cerner Millennium Implementation, Referral Management, Quality Measures, EMR Link. Lead and coordinate the design, build, implementation, optimization and support of Cerner Millennium applications for MedStar Health. Serve as the Deployment lead / Project Manager for the EMR Link Lab Integration solutions within Cerner Millennium applications. Ensuring excellent functionality, performance, reliability, security, fault-tolerance, and operational continuity of the hospital’s applications, and all of the IT-dependent business functions for which they exist. Communicate effectively verbally and via written forms to the end users of the application. Demonstrate and maintain industry specific knowledge and judgment associated with the specific area of expertise. Coordinating all IS related activities for a multitude of projects such as new system implementations, system upgrades, system enhancements, ongoing maintenance, and integration initiative. Participate with the implementation team and clinical subject matter experts, in an enterprise design, which will represent an improved clinical workflow and eliminates current state paper-based processes, as applicable. Reviews and interprets the enterprise design and configures the Cerner application accordingly. Participate in unit and integrated testing of the software to ensure that the design objectives are being met. Assist in problem resolution and support the management and documentation of the overall EMR configuration methodology, adhering to configuration standards. Collaborates with the Process Analyst to ensure the Workflow Redesign is supportable via the configuration of the application. Communicate effectively online with different individuals of various internal and external groups - Stakeholders, Users, Business Analysts, Development, Technical Support, Testing team and Project Management Office.

Implement Medical Mastermind EHR, PM and Billing Solutions for Physician Practices across the United States. Provide Project Management, Training, Configuration and Implementation support in healthcare to achieve excellence in utilizing IT for healthcare delivery. Proficient in assessing Physician practice workflows and implementing EHR to their practices needs. Served as a Subject Matter Expert for Meaningful Use, CMS, PQRS and CQM incentives for Physicians. Oversee the Project management life cycle and assure that stated objectives of projects are attainable. Assist in problem resolution, support the management and documentation of the overall EMR configuration methodology, adhering to configuration standards. Collaborates with the Process Analyst to ensure the Workflow Redesign is supportable via the configuration of the application. Provide Tier 2/3 support and work in partnership with clients, advising them how to use information technology in order to meet their business objectives or overcome problems. Help to improve the structure and efficiency of an organization’s IT systems.

Utilize project management abilities to help lead and coordinate implementation of new functionality, upgrades, and EMR-related clinical processes. Provide application configuration support for the Cerner Millennium applications. Provide 3rd tier application Support for end user community. Serving as the bridge between the clinical owners of the Cerner application and the vendor, participating in software design, implementation, testing and ongoing support. Provide Enterprise Design Analysis in one of many areas of the organization using workflow analysis to create current and future state requirements as it pertains to the EMR Implementation. Facilitate Application Development sessions with subject matter experts as needed. Assists in the planning and coordination of assigned clinical informatics projects. Actively participates in the design, build, implementation, training, evaluation, testing and maintenance of Hospital Information System. Coordinates and facilitates communications within areas that interface with the Clinical Informatics Function as an active participant on the EMR Implementation team; attend training to learn the functionality of the core Cerner modules. Participate with the implementation team and clinical subject matter experts, in an enterprise design, which will represent an improved clinical workflow and eliminates current state paper-based processes, as applicable. Reviews and interprets the enterprise design and configures the Cerner application accordingly. Participate in unit and integrated testing of the software to ensure that the design objectives are being met. Assist in problem resolution. Support the management and documentation of the overall EMR configuration methodology, adhering to configuration standards. Collaborates with the Process Analyst to ensure the Workflow Redesign is supportable via the configuration of the application.

Provide all IT support for Sobran, provide Tier 3 Support and technical support for application systems integration with database server and application. Plan and design the organization's LAN network expansion. Upgrade and configure Microsoft Window server and installed network routers, cabling, and firewall. Develop security policies and conducted network systems security auditing. Responsible for network management including network performance tuning, security monitoring, file server backup, and email server administration. Maintain the current sever and implement new server for the whole company. Provide support for Exchange 2007 and 2010, Server 2008, SharePoint for the company. Perform required maintenance for the current environment and build new environment.

Worked in partnership with clients, advising them how to use information technology in order to meet their business objectives or overcome problems. Helped to improve the structure and efficiency of an organization’s IT systems. Performed specific functions over an agreed period of time and provided strategic guidance to organizations with regard to IT technology. Coordinate the activities of others (internal staff, client staff, subcontractors, associates and staff from collaborating and/or competing suppliers) and manage stakeholder expectations and requirements. Ensure that the aspects of the architecture are driven by the business imperatives/client requirements of the organization and that the requirements driving the overall architecture are managed consistently and effectively. Advise on and participate in the governance processes established to ensure that the enterprise architecture delivers the desired benefits to client organizations.

Managed the Campus Recreation and Wellness facility at the University of Baltimore. Enrolled new members, dealt with problems at the facility and made managerial decisions. Provided on-site technical support for end users' PC and network. Managed 5-15 people on duty and gained experience in management and customer service. Coach, counsel, recruit, train, and discipline employees and evaluate on-the-job performance. Ensured standards for quality, customer service and health and safety are met. Organize and distribute staff schedules. Preside over staff meetings. Manage different departments within the organization as needed. Handled customer questions, complaints, and issues.

Sold various Verizon products to customers and gained experience in marketing and promotion of commercial cable and Internet services. Provide prospect/customer with price quotations and insure there is a full understanding of the parameters regarding such programs. Developed a database of qualified leads through referrals, telephone canvassing, direct mail, email, and networking. Assisted in the implementation of company marketing plans as needed. Researched trends and developments of primary industry(s) through the use of related publications, internet and training sessions to maintain and grow current knowledge base. Awarded Top Sales Men and Employee of the month 3 consecutive months.Maintain contact with all clients to ensure high levels of client satisfaction. Receives and resolves customer complaints and problems in a timely manner. Understands and supports sales policies and procedures to provide proper and effective treatment to all customers. Maintains accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities. Participates and contributes to the development of educational programs offered to clients, prospects. Proactively establish and maintain effective working team relationships with all support departments.