Highly experienced IT professional with over 23 years of technical and managerial expertise in VMware vSphere environments, Microsoft Windows System Administration, and service desk/user support across various multinational organizations. Proven track record of managing IT infrastructure, leading teams, and delivering effective solutions in high-pressure environments.
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Application AdministratorSynergistic Consulting Services Limited Jul 2013 - Dec 2023MaliJoined MINUSMA , Mali thru Trigyn Technologies for CITS/FTS dept. of MINUSMA (United Nations Multidimensional Integrated Stabilization Mission in Mali ). Successfully operated and worked in most dangerous areas of Northern Mali. Was positioned in Kidal (from June,2014 till October,2016 ) and in Timbuktu ( June,2018 till Dec,2023 ) .JOB RESPONSIBILITIES: Management of VMWARE ESX servers running virtual servers. Configuration and installation of Windows servers on Virtual Machine ( VM ) . Performance Monitoring, Performance Tuning of Servers and addressing day-to-day user problems. Monitoring of equipment using SOLARWINDS (Orion) monitoring application. As a team members of Service desk in Timbuktu supporting users for various user related issues. Manage Active Directory User/Groups/Computer Accounts, DHCP, WINS,TCP/IP, Print and File Server. Installation, Configuration and Troubleshooting users laptops of Windows 11/ 10, MS Office O365 , Outlook , Sharepoint , Onedrive , printer ,Internet , wifi , application issues, etc. Help users to resolve Telephone billing (e-billing ) issues. Receive User related issues through telephone Calls, emails and ineed request. Register /Assign tickets and log calls for Users related issues in INEED. Coordinate to resolve the issue and close the call within SLA period . Configure LTE (4G ) network on laptops/mobile for the users. Help user to generate Power BI reports and troubleshoot. Manage and update inventory of IT Assets. Configuration of SAFECOM Print Server /Printer/ User Administration of Windows Software Update Service ( WSUS ) Server. Supporting ICT infrastructure ( LAN/WAN, Microwave, Satellite systems, PABX, Cisco networking devices, Wireless controller , Telephones, etc) -
Vmware AdministratorCloudmay India Pvt.Ltd Jun 2012 - Jan 2013Noida Area, IndiaWorked on implementation of VMware vSphere 5.0 , vShield Manager and vCloud Director.
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Server EngineerTrigyn Technologies Jan 2009 - Dec 2010SudanImplementation and Management of VMware vSphere 4 environment . -
Server Engg (Subirg73@Gmail.Com)Trigyn 2009 - 2010
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Officer System AdministratorMoser Baer India Ltd Nov 2006 - Jan 2009Noida Area, India / Greater NoidaManage Windows 2003 Servers , Data Backup , etc -
Project Manager(Subirg73@Gmail.Com)Progressive Infotech Pvt. Ltd. 2000 - 2005
Subir Kumar Ghosh Education Details
Frequently Asked Questions about Subir Kumar Ghosh
What is Subir Kumar Ghosh's role at the current company?
Subir Kumar Ghosh's current role is Application Administrator at Synergistic Consulting Services.
What schools did Subir Kumar Ghosh attend?
Subir Kumar Ghosh attended Sikkim Manipal University Of Health, Medical And Technological Sciences.
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