Subir Roy Email and Phone Number
Subir Roy work email
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Subir Roy personal email
I'm passionate about the dynamic world of e-commerce Operations, where I've built a solid career excelling in order management, vendor onboarding, and seller escalations. My journey in the industry has been marked by my commitment to timely dispatch and delivery, ensuring exceptional customer experiences, and fostering valuable partnerships with vendors and suppliers.In terms of skills, I possess cataloging, e-commerce product listing, escalation process, Backend process, order management, seller verification and I have technical proficiency in MS Word, PowerPoint, and MS Excel.I am a dedicated professional who takes pride in achieving results and delivering high levels of customer satisfaction.
Moglix
View- Website:
- moglix.com
- Employees:
- 540
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Assistant ManagerMoglix Jun 2024 - PresentNoida, Uttar Pradesh, India- Managing the Suppliers Pick Up Plan and ensure that Pick up SLA’s are met.- Coordinating with teams for End to End Order Status from Supplier Pickups with Delivery (Order LifeCycle).- Ensure excellent internal communication with business units and Customer Service team to help foster a customer-centric culture.- Managing delivery plans based on internal KPIs; achieve higher product adoption, customersatisfaction, and overall OTIF.
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Sr. Order Management ExecutiveIksula Apr 2023 - May 2024Bengaluru, Karnataka, India- Responsible for Order management and timely Dispatch and Delivery with the TAT- Onboarding vendors to the buyers platform like Paytm, PhonePe, Pincode etc.- Handling the seller escalations and providing the meaningful solutions- Setting up accounts and profiles for vendors on the e-commerce platform, granting them appropriate permissions, and guiding them through the onboarding process.-Training the vendors about order processing and inventory management and taking account live- Submitting tickets to address and resolve seller-related concerns and issues.- Verify the information provided by the sellers -
E-Commerce ExecutiveHathmic Mar 2022 - Apr 2023Bengaluru, Karnataka, India- Regularly managing E-commerce portals like Flipkart and Jiomart and Shopify- Building relationships with vendors, suppliers, and logistics partners.- Listings and cataloging on different marketplaces.- Coordinating with marketplaces to solve queries and issues. -
Operations InternAblecold Logistics Aug 2021 - Sep 2021Kolkata, West Bengal, India- Arranging vehicles for pickup and ensuring timely delivery of the goods- Monitor and track the real-time movement of vehicles- Communicate with drivers and fleet managers to ensure proper use and maintenance of vehicles -
Zonal Operations InternInspacco Jan 2021 - Mar 2021Pune, Maharashtra, India- Administered to 15 vendors daily and solved their daily problems.- I used to look into the East and Central zone of India including states- Worked closely with the internal team to deliver business services with high levels of customer satisfaction.- Also, I had done some data analysis.
Subir Roy Skills
Subir Roy Education Details
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Operations Management -
Logistics, Materials, And Supply Chain Management -
Indhira Gandhi Memorial High School60% -
Sainik School PuruliaPolitical Science And Government
Frequently Asked Questions about Subir Roy
What company does Subir Roy work for?
Subir Roy works for Moglix
What is Subir Roy's role at the current company?
Subir Roy's current role is Assistant Manager at Moglix (Supply Ops).
What is Subir Roy's email address?
Subir Roy's email address is su****@****ula.com
What schools did Subir Roy attend?
Subir Roy attended Isbr Business School, Nshm College Of Management And Technology, Indhira Gandhi Memorial High School, Sainik School Purulia.
What skills is Subir Roy known for?
Subir Roy has skills like Management, Writing, Microsoft Word, International Business, Supply Chain Management, English, Customer Service, Good Manners, Logistics Management.
Who are Subir Roy's colleagues?
Subir Roy's colleagues are Anshika Jain, Jigar Thakkar, Rajat Singh Sengar, Bharat Singh, Diwesh Pandey, Jasmeet Singh Sethi, Shailendra Kr Deka.
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