Subith Kumar Email & Phone Number

India

experience in managing product lifecycles and workspaces within complex IT environments.Specialize in creating, optimizing, and streamlining workspaces, overseeing application installations, and managing Change Requests (CRQs) with precision.Proficient in validating images and effectively administering SCCM for streamlined operations.Skilled in server patching, Active Directory administration, OU creation, and executing Group Policy (GP) updates.Experienced in network management to ensure seamless data flow and resource utilization.Committed to operational excellence, excelling in incident management and ticket handling while strictly adhering to SLA guidelines.Adept in basic troubleshooting on Windows systems to swiftly address challenges as they arise.Proficient in crafting Standard Operating Procedures (SOP) and Statements of Work (SOW) to enhance organizational productivity.Dedicated to upholding the highest standards of operational efficiency, consistently delivering value to any team or organization.

Bengaluru, Karnataka, India

Microsoft 365 Expertise: Proficient in managing Microsoft 365 memberships, including addition and deletion of users, to optimize organizational resources and ensure compliance.User Account Management: Skilled in user account creation and deletion processes, facilitating smooth onboarding and offboarding experiences for employees while maintaining data security protocols.Technical Troubleshooting: Experienced in troubleshooting application, printer, and Windows device issues, along with telephone systems, swiftly resolving technical challenges to minimize downtime and enhance productivity.Service Desk Proficiency: Seasoned in Service Desk operations, providing frontline support and technical assistance to end-users, effectively resolving issues through various communication channels.Incident Management: Proven track record in incident management, adeptly handling tickets and prioritizing tasks based on SLA guidelines to ensure timely resolution and exceptional user satisfaction.ServiceNow Proficiency: Skilled in utilizing ServiceNow as a ticketing tool, efficiently managing and tracking incidents, changes, and service requests to streamline workflow processes and enhance service delivery.

Bangalore

Experienced in Receipt Processing: Proficiently process incoming payments, including checks, electronic transfers, and credit card transactions, ensuring accurate allocation to relevant accounts or invoices.Experienced in Reconciliation: Conduct regular reconciliations of cash receipts against bank statements and accounts receivable records, promptly resolving any discrepancies to maintain financial accuracy.Experienced in Data Entry: Demonstrate expertise in entering payment details into accounting systems or databases accurately, upholding meticulous record-keeping standards.Experienced in Documentation Management: Maintain organized records of cash transactions, including receipts, invoices, and payment confirmations, adhering to stringent compliance protocols.Experienced in Communication and Collaboration: Effectively collaborate with internal teams to address payment-related queries and discrepancies, ensuring seamless operational flow.Experienced in Reporting: Generate comprehensive reports on cash receipts, posting activities, and account balances, providing valuable insights into financial performance and trends.Experienced in Process Improvement: Identify and implement opportunities to optimize cash posting processes, enhancing efficiency and accuracy through automation and standardization initiatives.Experienced in Compliance Adherence: Ensure adherence to relevant regulations and policies governing cash handling and posting activities, maintaining the highest standards of data integrity and confidentiality

Master Of Commerce, Finance, General, 61

Education record