🔘Resolving client service issues🔘Managing complex client service problems🔘Developing and maintaining technical expertise🔘Helping clients with technical expertise

✨ Client Success: Managing and optimizing the configuration of onboarded Sprinklr clients to guarantee their ongoing triumph with the platform.✅ Platform Enhancement: Identifying platform gaps and optimization opportunities, then crafting and implementing tailor-made solutions to meet client expectations.📊 Adaptability: Adapting the platform to evolving business needs, ensuring it remains relevant in dynamic environments.📈 Project Management: Creating and managing detailed project plans to monitor and track progress, ensuring project success.🤝 Client Relationships: Cultivating strong client relationships to ensure they derive maximum value from the platform.🚀 Training and Enablement: Conducting comprehensive platform training to keep all client users up-to-date on best practices, functionality, and new feature enhancements.📡 Software Deployment: Providing oversight on software deployment, aligning it with current architecture and future client needs and business requirements.Skills - 🔧 Managed Services📊 Data Visualization📋 System Requirements🗣️ Communication🤝 Stakeholder Management📈 Business Analysis📊 System Configuration

I help brands to manage multiple social media accounts, publish & schedule post, Listen, respond and analyze the performance using https://www.cloudsocial.io/CloudSocial offers a host of features with unique features like our Sentiment Analysis with multivariate visual representations for a better understanding, collaborative workflows, and fully customizable reporting module with visual analytics.

Lead the Social Listening efforts across the verticals of Automobile Industry, Spirits Industry, Tech Industry, Banking & other domains & provide crisp actionable insights after analyzing Listening Engine data (Sprinklr)• In Depth knowledge of Sprinklr Modules- Social Core, Social Listening, Social Bench-marking, Reporting • A creative & vibrant individual having 5+ years of Social Media Analytics ans Mobile App Analytics• Use Social Media listening/ Analytics tools tools to track and analyzes community buzz around the online social sphere (Facebook, Twitter, Instagram, forums, blogs, microblogs etc.) by picking up important topics being discussed around the brand/product and competitors• Understand the psychology of a potential user by monitoring the conversations on social media• Understand consumer engagement, loyalty, purchase intent, and reach of message, and provide actionable insights based on the study• Mobile app analysis and analytics

•Understand and relate to brands and their social language.•Monitor and moderate social channels of clients for social properties, spam posts, inappropriate content and other sensitive messages. •Monitor the community conversation and escalate/route content according to predefined workflows to appropriate teams for further action. •Analysis and reporting of client’s social activities and engagement. •Conduct extensive research to build the clients social audience profile database. •Work in tandem with clients on their campaign engagement.

The job includes providing high-quality service to Microsoft Bing advertisers for their specific Web sites by creating or modifying Ads which include titles and descriptions for a given URL

To Driven the power of entrepreneurship; active build-up of leadership & emphasizes new ideas to help future E Leaders start up.